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Genesis of Englewood powered by Benzel-Busch - Service Center
Englewood, NJ
610 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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610 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center
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January 01, 2025
Jason was available the whole time, friendly, and kept me informed. I decided to wait, which was a mistake, because the wait was longer than I anticipated, but I was comfortable and all got taken care of in informed. I decided to wait, which was a mistake, because the wait was longer than I anticipated, but I was comfortable and all got taken care of in the end. More
by gailniederman
Verified CustomerEmployees Worked With
January 01, 2025
Jason was great and super helpful and easy to work with A true professional He helped me get in and out of the service very efficiently A true professional He helped me get in and out of the service very efficiently More
by JCATRALL
Employees Worked With
December 31, 2024
John Paul was amazing! We received great service and great follow through. He also took time to explain the vehicle features and was patient during our test drive. Would We received great service and great follow through. He also took time to explain the vehicle features and was patient during our test drive. Would recommend the dealership and John Paul to anyone! More
by Hill656
Employees Worked With
December 30, 2024
My car was not there when I came to pick it up the manager didn't know were it was. I had a loaner car for the weekend. On bring the car back a truck kick up a rock in the windshield and cracked it. I manager didn't know were it was. I had a loaner car for the weekend. On bring the car back a truck kick up a rock in the windshield and cracked it. I reported it. I then was told that I needed to give them $1'000;in cash to have it replaced or my credit card.. The manager would not come out to talk to me. I have insurance USAA and my insurance company told me not to worry I have full glass coverage just submitte the claim. I did and they took care of it. Your manager still had a copy of my credit card which I was not pleased to leave. Your policy should be told to the person before hand not after something happens. More
by SWEE67921
Employees Worked With
December 29, 2024
I scheduled an appointment with a loaner. Would have been nice if loaner was ready. Would have been nice if loaner was ready. More
by OREncpa
Employees Worked With
December 29, 2024
Service great staff great would continue to use will determine next car i will purchase determine next car i will purchase More
by EJACK1
December 28, 2024
Pleasure to deal with. Good communication. Would not hesitate to use them again. Thank you Good communication. Would not hesitate to use them again. Thank you More
by RB
December 25, 2024
Excellent service very helpful and reliable Jason explained everything he needed to to me and I was very happy with the service explained everything he needed to to me and I was very happy with the service More
by PASMITHY2368
Employees Worked With
December 24, 2024
This dealership was a pleasure to do business with. They have courteous staff and delivered my vehicle promptly as promised. They have courteous staff and delivered my vehicle promptly as promised. More
by YCHEE
Employees Worked With
December 24, 2024
Excellent service. Berk was very helpful and informative. All transactions were handled smoothly. All my question were answered simple for me to understand. Berk was very helpful and informative. All transactions were handled smoothly. All my question were answered simple for me to understand. More
by JPEREZ231
