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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
528 Reviews

528 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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November 01, 2024

Extremely disappointing. If I could give it less than 1 star I would! They’ve repaired my new Car more than 4 times. It’s a lemon and the service manager dodges my calls and More

by EARTHA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly McNichol
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

I am so happy to bring my car to Englewood, I came from liberty Genesis, which was below average,John was very good service representative, I appreciate him More

by jbrewer4755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

The dealer was easy to get to and the staff was great! I'm very impressed More

by carlosgutierrez_74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Jason was very helpful. I am noticing the air filter is still giving a smell. I would give a call to double check. otherwise the service was very good More

by jeongwoo Debbie kho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

This was actually a sale (new lease), not a service--but my experience was great. Neil Fraser was super helpful and easy to work with. More

by AMYBCONWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Fraser
October 28, 2024

he is so kind and the best. He considered customer's convenience the most. Thank you More

by MINGU KANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Efficient and very easy to get an appointment. Service advisor was more than helpful and kept me posted on progress of service More

by maxie1920
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Jason was great. Service well done and efficient. In and out quickly. Car returned washed and vacuumed More

by steven_clements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Excellent service department. Made best of very annoying situation and took care of me and the cars needed service. Definitely recommend these guys for anything genesis you may More

by MBONANNI1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

This dealership delivers. I didn't buy the car their, but they took care of my situation as though I did. Standup people. More

by Driven by a little old lady 2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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