Genesis of Englewood powered by Benzel-Busch - Service Center

I found Genesis service to be prompt, reliable and courteous. i would recommend them anytime. courteous. i would recommend them anytime. More

Excellent customer support from Kelly and the technician. Love the new video from the service team. Love the new video from the service team. More

1. I was annoyed that it took so long to get an appointment regarding my brakes. 2. I was also annoyed that I just purchased the car certified preowned and it was clear that the brakes were not ins appointment regarding my brakes. 2. I was also annoyed that I just purchased the car certified preowned and it was clear that the brakes were not inspected because if they were, they wouldn't have passed inspection. That suggests either the car wasn't inspected or they rushed through the inspection, knowing that you wanted to get the car off the lot before the end of the Memorial Day weekend. 3. The service was good when I finally had my appointment and I'm satisfied with the work that was done and the outcome. 4. I am hoping that the brake issue was a fluke in the inspection process and that no additional issues are identified that should've been caught in the CPO inspection process. More

A great experience. I am confident that the dealership is taking good care of my car. I am confident that the dealership is taking good care of my car. More

It is a wonderful clean and efficient service center. The people are very friendly and knowledgeable. The people are very friendly and knowledgeable. More

This was my first experience with Genesis of Englewood. My original dealer where I purchased my car new no longer sells or services Genesis. After multiple trips to that original dealership to repair an is My original dealer where I purchased my car new no longer sells or services Genesis. After multiple trips to that original dealership to repair an issue that arouse after about six months of ownership, the issue was never properly repaired. At Genesis of Englewood, after explaining the problem to Kelly, the Service manager at GOE, and the service technician, instead of a runaround, they acknowledged the problem and ordered a replacement part and will schedule a visit to install. So far, so good. As a previous Lexes customer of about twenty seven years, I was used to a very high quality service experience. I love my GV70, in fact choose it over the Lexus RX350. Again thanks to GOE service manager Kelly for giving me optimism that Genesis warranty service may be closer to the Lexus service experience which kept me a loyal customer for twenty seven years. More

Clean, friendly, efficient, courteous. I wish I had bought from them rather than the terrible dealer I used. I wish I had bought from them rather than the terrible dealer I used. More

Kelly McNichol is an amazing service manager, with extensive experience serving customers in the luxury automotive space. She is friendly, timely, and very professional in her work and communications. extensive experience serving customers in the luxury automotive space. She is friendly, timely, and very professional in her work and communications. Genesis has a bright future with dealerships like Genesis of Englewood and service leaders like Kelly. Thank you for providing me with such a wonderful experience. More

Excellent service They did they were supposed to do Pleasant and professional I would recommend them do Pleasant and professional I would recommend them More

The dealership was prompt and efficient. Everyone I dealt with was professional and friendly. Everything was timed well, with my car being ready earlier than anticipated. Everyone I dealt with was professional and friendly. Everything was timed well, with my car being ready earlier than anticipated. More