Genesis of Englewood powered by Benzel-Busch - Service Center
Englewood, NJ
547 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center
I really appreciate all the help you’ve given me . ...!? Your help really hit the spot… but why do you always make it so long ...!? Your help really hit the spot… but why do you always make it so long More
It was pleasant. Even when my service writer was busy, another service writer took over and helped me out, so I didn't have to wait to start the service on my vehicle Even when my service writer was busy, another service writer took over and helped me out, so I didn't have to wait to start the service on my vehicle. The service writer also informed me of a few different restaurants where I could get breakfast in the area when I asked! Overall, it was a very pleasant experience! More
Very pleasant service advisor. All the car needed was an oil change but I was told the vehicle was given a thorough evaluation with no addition services needed. This is entirely All the car needed was an oil change but I was told the vehicle was given a thorough evaluation with no addition services needed. This is entirely new experiance for me as every time I bring my Porsche in for an oil change the dealer I use comes up with $5000 in additional services that I know I dont need. More
Jason went above and beyond in contacting my warranty company I will definitely be coming back company I will definitely be coming back More
John was very helpful with explaining and walking me through the servicing. Great attention to detail! And covered everything I needed to know! through the servicing. Great attention to detail! And covered everything I needed to know! More
Called Jason, left a message and he never returned my call… I had questions and they were not answered. call… I had questions and they were not answered. More
Luxury level experience but location isn't convenient and one of my floor mats was lost during the last visit one of my floor mats was lost during the last visit More
Excellent customer service very professional and knowledgable. Very communicative and very prompt on timing when the car is done knowledgable. Very communicative and very prompt on timing when the car is done More
Very well managed dealership. My encounter with the service department was beyond my expectations. I was pleased with the reception and thought it was handled professionally. My encounter with the service department was beyond my expectations. I was pleased with the reception and thought it was handled professionally. More