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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.6
565 Reviews
Call Service Center (201) 567-1400

565 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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May 19, 2024

Everyone was very pleasant and helpful, and the work was completed as it should be, and my care as returned in the promised time frame. I did bring my car in twice, and the second time took a loaner car whi More

by sharon.zimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I cannot remember everyone's name but there were multiple valets and the employees who washed my car and completed the mechanical work., Neysha Ortiz
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Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you found everyone to be pleasant and helpful, and that the work on your car was completed to your satisfaction and within the promised time frame. Warm regards, Michael Hill mhill@benzelbusch.com

May 17, 2024

the service center provides an efficent scheduling process. get the job done quick and neat More

by HJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with our service center! We're delighted to hear that you found our scheduling process efficient and that we were able to get the job done quickly and neatly for you. Warm regards, Michael Hill mhill@benzelbusch.com

May 17, 2024

Great dealership. Easy to work with. Great experience. Would’ve liked it if they fixed my key card and checked my tires while I was already there, but is what it is. More

by G.LIGHTSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a great experience at our dealership and that you found us easy to work with. Providing a positive and hassle-free experience for our customers is something we strive for, so it's fantastic to know we hit the mark with you. Warm regards, Michael Hill mhill@benzelbusch.com

May 17, 2024

Nice, friendly, knowledgeable, the staff goes out of their way to help in every possible way from the test drive to explaining the feature, oh so many! Then to the payment options. Very satisfied cust More

by willieg596@aol.com
Recommend Dealer
Yes
Employees Worked With
Jay Milich, Cristopher Almanzar, Neil Fraser, Matthew Paparazzo
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Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our team! Warm regards, Michael Hill mhill@benzelbusch.com

May 15, 2024

People are friendly and professional. I was told that it would take me about 2 hours for my car maintenance and it took me exactly two hours. More

by stone.xudong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our team to be friendly and professional. Keeping our promises regarding service times is important to us, and we're glad that we were able to complete your car maintenance within the timeframe we provided. Your satisfaction is our priority, and we appreciate your feedback. Warm Regards, Michael Hill mhill@benzelbusch.com

May 15, 2024

Very friendly there were quick i like the people who work there good luck guys More

by minajnoub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're delighted to hear that you found our team to be very friendly and quick in their service. We take pride in our staff and their dedication to providing excellent customer service. Your encouragement means a lot to us, and we appreciate your well wishes. Warm Regards, Michael Hill mhill@benzelbusch.com

May 14, 2024

So professional and so polite and nice the whole process was seamless - it was a joy being there More

by MBOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that your experience with us was seamless and enjoyable. Providing professional and polite service is what we strive for, and we're delighted that you found our team to be just that. Warm Regards, Michael Hill mhill@benzelbusch.com

May 11, 2024

They couldn’t be more helpful and polite to make for a wonderful service experience More

by markspindel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to hear that you had a wonderful service experience with us! Providing helpful and polite service is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can assist you with in the future or if you have any questions, please don't hesitate to reach out. We're here to help! Warm Regards, Michael Hill mhill@benzelbusch.com

May 10, 2024

Great experience overall! Love the staff professionalism and courtesy. Also enjoyed the atmosphere. Will definitely use your service again. More

by HELEN_JI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're delighted to hear that you had a great experience with us! Thank you for appreciating the professionalism and courtesy of our staff—we strive to make every interaction a positive one. Warm Regards, Michael Hill mhill@benzelbusch.com

May 09, 2024

From the valet to the advisor, everyone was friendly, explained things well, and was quick and accurate. More

by JIN LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 16, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're delighted to hear about your positive experience with us! From our valet to our advisors, our team strives to provide top-notch service, ensuring every aspect of your visit is smooth and enjoyable. Warm Regards, Michael Hill mhill@benzelbusch.com

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