Genesis of Hazelwood

We had a great experience at the dealership. Our salesman did a wonderful job working on our behalf to get the car we wanted. did a wonderful job working on our behalf to get the car we wanted. More

Got me in something better then what I originally wanted. Heather hospitality was great definitely will be recommend doing business with these guys if your in the market. Heather hospitality was great definitely will be recommend doing business with these guys if your in the market. More

Visited this dealership for buying new Hyundai Elantra as this was the only dealership in town with the in-stock Elantra. The first one was blue colored 2021. It took 25 minutes for sales man to find the car this was the only dealership in town with the in-stock Elantra. The first one was blue colored 2021. It took 25 minutes for sales man to find the car keys and eventually told us that car was already "sold" and he will try to find keys for another one. Finally he found keys for first (blue) and once we got to the car for test drive, lo and behold, its a service loaner with 6000 miles and lots of dust/grit on it, both interior and exterior. So the sales man is nice enough to go on the hunt for 2nd Elantra keys, finds them, we go for test drive, come back, want to buy the car, at which point, the sales manager comes in and tells us he will take it from there. He brings in a printed sheet of paper which has all the prices and addendums listed. ( mind you, there was no mention of addendums on the website price or on the phone call conversation or any conversation up until now with the first sales man). Sticker price , MSRP was 23K and supposedly per website they were selling this car for sticker price. The addendums are like 7K or so above sticker price. They also had transportation/freight charges add on as 1K which actually already were included in sticker price of 23K. Once I pointed that out, they did take out that charge which brought total addendums to 6K. One of the addendums was market adjustment of around 2500K or so. The final price after negotiation was still 3k or so above sticker as certain addendums were "mandatory". At that point after wasting 2 or so of our hours, we left the dealership. Both sales manager and original sales person were nice folks, it would have been much better if they were upfront with us from the start regarding car prices and one of the cars being loaner. Based on overall experience of this "Click Bait" approach, I wouldn't recommend others to go to this dealership for sales. More

Large selection of new and preownedcars. Clean facility. Large selection of new and preowned cars. Clean facility. Employees always helpful. They made it a great buying experience. The service department al Large selection of new and preowned cars. Clean facility. Employees always helpful. They made it a great buying experience. The service department always has good service for my oil changes More

Awesome atmosphere, great energy and great service! Went in to look at vehicles 2 years ago and now I’ve bought two!!! Thanks A lot!!! in to look at vehicles 2 years ago and now I’ve bought two!!! Thanks A lot!!! More

All around great experiences. Employee were knowledgeable and friendly. Selection of cars was large. Very good prices. I wouldn’t shop anywhere else for a car and friendly. Selection of cars was large. Very good prices. I wouldn’t shop anywhere else for a car More

Service Representative Brad G is the BEST! Regardless of the reason for my visit - I am never disappointed. He is always friendly, honest and goes above the call of duty. the reason for my visit - I am never disappointed. He is always friendly, honest and goes above the call of duty. More

Jahan Lyte was extremely knowledgeable and professional. A pleasure to work with. A pleasure to work with. More

Jake F. and the Napelton team were great to work with. No hassles. We picked up a used car they had recently taken in on trade. Very pleasant team to work with all the way through the process. Definitely wou hassles. We picked up a used car they had recently taken in on trade. Very pleasant team to work with all the way through the process. Definitely would recommend Napleton to others. More

Experience was great! Very nice looking dealership with a friendly staff. Jahan made the car buying easy with great knowledge and the managers were very professional and helpful. Matt, Steven, Travis, and Al friendly staff. Jahan made the car buying easy with great knowledge and the managers were very professional and helpful. Matt, Steven, Travis, and Alex all helped out and Colby made sure I was greeted quickly. Finance has great options on warranty bundles and couldn’t have been better! More