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Genesis of Hazelwood
Hazelwood, MO
1,176 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,176 reviews
May 10, 2020
I just purchased a car yesterday i am very satisfied with the overall care they have shown me. I haven't had any service done on vehicle yet but they have gained a new customer so far. the overall care they have shown me. I haven't had any service done on vehicle yet but they have gained a new customer so far. More
by greenbullet65
Employees Worked With
Danny Walters, Kyle Lucas, Bobby Clifford, Brittany Carraway
May 09, 2020
Had an awesome experience looking for my new Tucson! The sales person knew exactly what car to pick out for me. Would recommend again and again sales person knew exactly what car to pick out for me. Would recommend again and again More
by TucsonLover
Employees Worked With
Bobby Clifford, Dan Loggins
May 08, 2020
I purchasedMy vehicle from Jasmine a little over a month ago and while cleaning out my old vehicle I forgot to check one spot therefore leaving all of my work credentials in the vehicle. I realized my error ago and while cleaning out my old vehicle I forgot to check one spot therefore leaving all of my work credentials in the vehicle. I realized my error just recently and immediately contacted the dealership for help. Prince went above and beyond and within two days he was calling me telling me he had found my items and I could come pick them up. I cannot thank him enough. This is the type of service that brings repeat customers. More
by Momof3Js-Ms. Poindexter
Employees Worked With
Prince
May 07, 2020
Nice experience Brittany was fantastic she tried to get the best deal for us....Thank You! Cody was great in finance as well. Good Work. Thank You as well Cody. Brittany was fantastic she tried to get the best deal for us....Thank You! Cody was great in finance as well. Good Work. Thank You as well Cody. More
by sales82
Employees Worked With
Brittany Carraway
May 03, 2020
Brittany was amazing and I as easy to work with. She knew her craft and went above and beyond of what I had expected for someone is the sales dept. knew her craft and went above and beyond of what I had expected for someone is the sales dept. More
by Jaemiburks
Employees Worked With
Forrest Knight, Kyle Lucas, Bobby Clifford, Brittany Carraway
May 03, 2020
The people are great, as is the product. However, the messaging can be a bit over the top, but I guess it works if they got the sell. Still, read your papers carefully before signing. messaging can be a bit over the top, but I guess it works if they got the sell. Still, read your papers carefully before signing. More
by Polo
Employees Worked With
Kyle Lucas, Brittany Carraway
May 01, 2020
Great customer service from Khaled and Bobby. From the moment I entered to the doors to exiting. Next car I purchase will be from them. They did not pressure or rushed me and had knowledge of every car. V moment I entered to the doors to exiting. Next car I purchase will be from them. They did not pressure or rushed me and had knowledge of every car. Very Happy Customer! More
by Shaw
Employees Worked With
Bobby Clifford, Khaled Sir
