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Genesis of Hazelwood
Hazelwood, MO
1,180 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,180 reviews
January 04, 2018
Best treatment I have ever received from any sales person!! There was no pressure to buy, Salesman was neat and tidy and a great communicator. He spent over 1 hour with me showing me how ever feature worked on There was no pressure to buy, Salesman was neat and tidy and a great communicator. He spent over 1 hour with me showing me how ever feature worked on the car I bought. When I came in to sign the paper work it was all completed correctly and no time was wasted filling out forms with duplicate information. More
by Boo
Employees Worked With
Kyle, Earl Byrd
December 16, 2017
Second Hyundai Purchase I was a previously Hyundai owner so I knew I would be buying another one. Mungenast made the process easier and I am very happy with my purchase. I was a previously Hyundai owner so I knew I would be buying another one. Mungenast made the process easier and I am very happy with my purchase. More
by msbrina77
Verified CustomerEmployees Worked With
Forrest Knight
December 15, 2017
Genesis - Great Car, with good Price This is my 3rd Genesis, I am happy with the car. I am anxiously waiting for Genesis SUV - will get it when it come around. This is my 3rd Genesis, I am happy with the car. I am anxiously waiting for Genesis SUV - will get it when it come around. More
by m.baber
Employees Worked With
Danny Walters, Asheed Graves
December 14, 2017
Julie O My only complaint was that I had to return to re-sign paperwork due to an error in the tax figure. It was a bit inconvenient as I also had to return My only complaint was that I had to return to re-sign paperwork due to an error in the tax figure. It was a bit inconvenient as I also had to return to collect license plates. However when I did return they offered to wash my car which was very nice. More
by jools578
Employees Worked With
Kyle
December 14, 2017
Happy and Delighted!! I'm extremely happy with the customer service. Everything went smooth and in a timely fashion. I'm happy with my new Sonata 2018!! Jean Burmann was re I'm extremely happy with the customer service. Everything went smooth and in a timely fashion. I'm happy with my new Sonata 2018!! Jean Burmann was really helpful in taking care of my requirements even though I couldn't make it to the dealership when needed. Definitely would recommend this dealership!! :-) More
by kulkarni.crm
Employees Worked With
Jean Burmann
December 10, 2017
Best car buying experience ever We were met at the door by Gene and from that moment on we were completely taken care of. Every question was answered and we still feel like this was We were met at the door by Gene and from that moment on we were completely taken care of. Every question was answered and we still feel like this was the best experience we've ever had at a dealership. More
by lindsey.m.edmonds
Employees Worked With
Gene Burman, Jimmy Dolan, Asheed Graves
November 26, 2017
Santa Fe Overall our experience was very agreeable. Our credit union had done the negotiating for us so there was no time spent with the finance person. Jean Overall our experience was very agreeable. Our credit union had done the negotiating for us so there was no time spent with the finance person. Jean was most helpful to us during the process. More
by mary.boldt
Employees Worked With
Jean Burman, Asheed Graves
November 19, 2017
Excellent Dealership We have leased several cars through this dealership with always a good buying experience. I would recommend them to a friend who is in the market. We have leased several cars through this dealership with always a good buying experience. I would recommend them to a friend who is in the market. More
by jboley63
Employees Worked With
Danny Walters
November 10, 2017
2017 Hyundai Santa Fe Sport Jean met me as I was exiting my car and took care of me all the way through the lease/purchase of my vehicle. I can't remember the name of the financ Jean met me as I was exiting my car and took care of me all the way through the lease/purchase of my vehicle. I can't remember the name of the finance gentleman I worked with, but he was also very helpful. More
by ms.boyd0819
Employees Worked With
Jean Burman
November 08, 2017
great service Great service and very professional staff. Im always in and out at times... I always come here for my car for all issues. I just wish they had fresh f Great service and very professional staff. Im always in and out at times... I always come here for my car for all issues. I just wish they had fresh food cause I'm always in early in the am... but love it... More
by Sireeta Williams
Employees Worked With
Alyssa Johnson
