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Genesis of Hazelwood

Hazelwood, MO

4.2
1,178 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,178 reviews

May 02, 2017

2017 Hyundai Sonata Loved my experience and my salesman, Kyle Lucas, was absolutely amazing to work with and I would definitely recommend that anyone looking for a car, g More

by barbara.nevels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Lucas
April 29, 2017

Linda Downes My manager/Jim Dolan who was my first Hyundai salesperson back in 2014 went above and beyond to accommodate my needs. I was involved in an accident, More

by linda_downes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dolan, pretty sure the salesperson was Matt, Jim would know, Matt Means
April 28, 2017

wonderful service the service at the dealership was the best i have ever recieved,it was a pleasure to shop there.I left and checked other brands but decided on hyundai More

by buwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna my salesperson was outstanding
April 25, 2017

Disappointed Customer!!! Customer service was not acceptable but what is the consumer to do other than rate them poorly or average when they hold the cards in their hands. Not More

by ppdiddy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 25, 2017 -

Genesis of Hazelwood responded

We’re sorry to hear that your recent visit with our dealership went poorly. Our Customer Relations Team works to ensure that you are completely satisfied, not only with your experience, but also with our sales staff. We would like the opportunity to speak with you more about what happened and see how we can make this right. Please contact us at (314)714-4567 at your convenience.

April 23, 2017

Car Lease I had an excellent experience at Mungenast. The staff was very friendly. Donna was very knowledgeable and patient. She took her time with me listened More

by pleshettestrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Caprigilone
April 18, 2017

2017 Sonata Sport Lease Purchase Weldon is my "go to person". In his absence, Barb C. (not sure of last name) assisted me and she was fabulous! I was relieved when Weldon returned j More

by slwt2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weldon Streeter
April 15, 2017

Great experience Very pleased with process of sale, both salespersons very polite also finance man was very helpful explaining package options. Plan to purchase anothe More

by kleeoct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Patton, Rodney Henry
April 15, 2017

First Hyundai! Amicable personnel. Knowledgeable. Comfortable waiting room. Finance table was easy to read, see, operate. Looking forward to driving my new Hyund More

by j-rolfe
Recommend Dealer
Yes
Employees Worked With
George Hobbs, sales. Asheed,
April 14, 2017

(55357)(56472) my new purchase! Feel very safe! Will come back for next purchase. Was in and out within 2 + hours. Could not be happier. Really helped to make the deal too good to pass up. The upgra More

by hagan_renee66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walter
April 13, 2017

Kyle Lucas Kyle did a great job helping me through my 3rd lease at your dealership. He had contacted me in advance to discuss what I was interested in looking a More

by holtonj76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Lucas
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