Genesis of Hazelwood

Considered 3 dealerships, this one not the closest to my home. LouAnn Sutton engaged me through Mungenast's internet site. When I asked her questions, she sent back answers. When I asked for pricing, she home. LouAnn Sutton engaged me through Mungenast's internet site. When I asked her questions, she sent back answers. When I asked for pricing, she did the same. The other two dealers played games, were deceptive--even deceitful in their responses. Dean Hyndai lied to me and even tried to lease me a Sonata, when I'd come in to buy one for cash--because they didn't have the car I wanted, to sell me. They are the reason I opted for Mungenast. The Suttons listened to what I wanted, they responded honestly, and I bought a car. Simple, straightforward, honest. How many dealerships/sales people operate that way? I'm confident the Suttons will respect and take care of you, too. And, no, they are not my relatives. I'd never met them prior to this transaction. M. Bjorkmar More

I dealt with Kelly Sullivan and another sales person named Heath. And both of them went above and beyond for me as well as the dealership itself. I'm active duty so I drove 10 hours one way to get the b named Heath. And both of them went above and beyond for me as well as the dealership itself. I'm active duty so I drove 10 hours one way to get the best deal I possibly could and this dealership did just that. The day I was there I wanted a specific color car that they didn't have so Heath drove to Springfield, IL to get my sonata however on the way there a freak blizzard rolled in and what was supposed to take a few hours took over 8 hours round trip to get back due to icy roads and accidents. In the mean time Kelly and the folks at mungenast insisted on putting me in a hotel room at their expense so that I could rest from my long day as well as the long trip home I still had a head of me. And on top of all that Kelly gave me a plastic tin full of freshly baked cookies and holiday goodies to take with me. No dealership has ever went that above and beyond for me before. I like hyundais and I'm going to purchase another vehicle from them in the coming months for sure. And you can bet that I will request Kelly and it Heath by name. I highly recommend mungenast Hyundai and specifically Kelly and Heath. More

What a pleasant car buying experience! Mungenast Hyundai is the type of dealer you want to do business with. No hassle, great pricing, friendly team. is the type of dealer you want to do business with. No hassle, great pricing, friendly team. More

Loved the great customer service given to me. I was able to make a decision without anyone pressuring me into it. I LOVE MY NEW CAR to make a decision without anyone pressuring me into it. I LOVE MY NEW CAR More

Charles Sutton took the time to ask questions to ensure he had the right vehicle for me in addition to making sure I knew of all the incentives that were available for the vehicle I was looking to purchase he had the right vehicle for me in addition to making sure I knew of all the incentives that were available for the vehicle I was looking to purchase. If you are looking for a great deal on a Hyundai talk to Charles you will not be disappointed. More

I came in to have my tire pressure checked because the low pressure indicator light came on. While I was there I decided it was determined that I could use an oil change. I agreed to the oil change and low pressure indicator light came on. While I was there I decided it was determined that I could use an oil change. I agreed to the oil change and it was suggested that I have my tires rotated as well. I was called later to suggest that I needed the Cabin Air Filter changed. I had never heard of or ever had a Cabin Air Filter changed but, thought it might be something in newer vehicles so, I agreed at a cost of $44.95, $19.66 in labor. Research later told me it only takes 7 min to change this filter, that would mean I was charge at a rate of $168.51/hour. I found I could purchase this filter for between $13 ~ $19, I was charged $25.29. All that said, I have since looked on the Mungenast website and found coupon for $25.95 oil change, I was charged $41.87. There was also a coupon for Manager' special, spend $50 - $100 save $10, $101 - $200, save $20. I feel I should have been made aware of the coupons and at the very least I should have Saved $16.92 on oil change and $10 for spending $99.85 assuming I should have only been charged $29.95 for oil change. Total over charge in my opinion, and sense Mungenast is so interested in my opinion, I was over charged $26.92 or per Manger Special me spending as it was $116.13 I should have save $20. With all that said, I can't really say that I trust Mungenast to be fair so I will seek my future vehicle service elsewhere. More

When we visited the Dealership, the place was busy, Bob, was busy, but got us some help from his wife, Louann. They provided the best service I experienced in the many years I have been dealing with Auto De was busy, but got us some help from his wife, Louann. They provided the best service I experienced in the many years I have been dealing with Auto Dealership. Great Couple, and enjoyed our experience! Thank You! More

i visited this dealership by internet shopping charlie contacted me and invited me over for a visit to the view there inventory. My experience with charlie and his support staff was great. I must say that contacted me and invited me over for a visit to the view there inventory. My experience with charlie and his support staff was great. I must say that charlie went above and beyond the call of duty to earn our business. Thanks again Charlie and may God continue to Bless you and your Family. More

I would highly recommend this dealer. The salespeople are outstanding and knowledgeable. They treat you fairly and are very honest about the details of the purchase. Weldon Streeter is an outstanding produc outstanding and knowledgeable. They treat you fairly and are very honest about the details of the purchase. Weldon Streeter is an outstanding product specialist and will spend as much time as you need to understand all the features of the vehicle. I was truly impressed with the professionalism of the entire staff. Kudos to the organization and management for running a top-rate organization. More

We came to Mungenast to find a new Sonata based on Hyundai's high ratings and our favorable experience with our 2009 Sonata. Not only did the employees of Mungenast find a car to meet our needs and p Hyundai's high ratings and our favorable experience with our 2009 Sonata. Not only did the employees of Mungenast find a car to meet our needs and price range, but they provided a positive experience throughout the sales process. Weldon Streeter was committed to working with us and provided exceptional service, including detailed explanations on all features of our new car. All of the employees we encountered were friendly and respectful; a great experience overall. More