Genesis of Hilton Head

Appointment was started at the time we scheduled. I was kept in the loop with the progress on my car. It took only 5 minutes more to finish than what I was told. I call that a win!! I was kept in the loop with the progress on my car. It took only 5 minutes more to finish than what I was told. I call that a win!! More

Friendly personnel. Transaction could have been handled with more privacy- office doors left open. I could overhear conversations that involves sensitive information. Transaction could have been handled with more privacy- office doors left open. I could overhear conversations that involves sensitive information. More

Very efficient from the time the car was dropped off until it was returned. waiting area was clean and offered the customers a comfortable waiting area. until it was returned. waiting area was clean and offered the customers a comfortable waiting area. More

Staff professional and communicative. Waiting area comfortable. Service department was very busy but I was in and out within a reasonable time. Waiting area comfortable. Service department was very busy but I was in and out within a reasonable time. More

Positive and engaged staff that did that little extra to make you feel well taken care of. Positive staff keen to help out! make you feel well taken care of. Positive staff keen to help out! More

Mickey is always very pleasant when I come in to get my car serviced.He doesn’t recommend things that I don’t need like some dealerships try to do.He has also showed me how to check my miles when it’s gett car serviced.He doesn’t recommend things that I don’t need like some dealerships try to do.He has also showed me how to check my miles when it’s getting close to get an oil change.Thank you keep up the good work. More

Good customer service in service department, professional and attentive. Thank you for your help, we will be back and attentive. Thank you for your help, we will be back More

I walked into the dealership to test drive a GV70--and there was only one that had just arrived--and 3 hours later I was driving home in my new Genesis GV70...everyone was friendly, informative and profes there was only one that had just arrived--and 3 hours later I was driving home in my new Genesis GV70...everyone was friendly, informative and professional. Positive and enthusiastic, each person on the trail of purchase knew their product and role. More

Dealership looked like it was being remodeled. I was waited on promptly and the service was done in a timely matter. I was waited on promptly and the service was done in a timely matter. More

Great service. Attentive to your issues. Easy to make appointments. Nice waiting lounge. Outstanding car to boot Attentive to your issues. Easy to make appointments. Nice waiting lounge. Outstanding car to boot More