
Genesis of Littleton
Littleton, CO
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Ricardo Banegas responded to my email regarding the GV70 that was in inventory. We reached a deal and closed the purchase in a week. He was awesome to work with and has been attentive to fixing som that was in inventory. We reached a deal and closed the purchase in a week. He was awesome to work with and has been attentive to fixing some issues with the suv More
Great experience. Kyle and Steven were great. to work.with and found us the G80 we wanted. Everyone at Genesis of Littleton were. great to work with on this purchas Kyle and Steven were great. to work.with and found us the G80 we wanted. Everyone at Genesis of Littleton were. great to work with on this purchase. More
Very informative and no pressure to buy. Wonderful experience. Very personable. We walked away very happy and satisfied Wonderful experience. Very personable. We walked away very happy and satisfied More
The salesman and his manager were very friendly and provided us with a prompt, excellent and professional customer service from the beginning of the purchasing process to the end. Thank you provided us with a prompt, excellent and professional customer service from the beginning of the purchasing process to the end. Thank you More
The staff are very friendly and knowledgeable. The closing process was done quickly and professionally and I was able to purchase the car at a fair price. The closing process was done quickly and professionally and I was able to purchase the car at a fair price. More
Ricky is always so courteous and helpful always willing to answer all your questions. Patient through the process and everyone at Genesis is extremely friendly and helpful. to answer all your questions. Patient through the process and everyone at Genesis is extremely friendly and helpful. More
I have a 2017 G80 with a couple of recalls, so I scheduled maintenance and asked if they would update my maps/ navigation. I also have an oil warning light on. When I arrived, the service advisor scheduled maintenance and asked if they would update my maps/ navigation. I also have an oil warning light on. When I arrived, the service advisor (Logan) stated he did not have a data drive with updated maps because Genesis stopped sending out updates after five years, and the vehicle's computer was obsolete. The advisor said that he could update the maps for $225/HR plus the price of a thumb drive, or I could go home and attempt to do it myself. Again, the cost to diagnose the oil light is $225/HR. I inquired why the price was so high and mentioned Christian Brothers' only being $178/HR, plus they will roll that cost into the repair. The advisor stated that the local average is $180/HR, but Genesis of Littleton is firm on the $225/HR. Every other word the advisor said was about charging me, including the Lyft ride home. Again, Christian Brothers do not charge for their courtesy rides. The service advisor also refused to send me a detailed estimate of recommended services. Based on their nickel-and-dime practices and lack or professionalism, I can not recommend Genesis of Littleton. More
My experience with Genesis of Littleton was far and beyond my expectations. Every staff member made me feel welcomed and comfortable during the extremely overwhelming and frightening experience of buyi beyond my expectations. Every staff member made me feel welcomed and comfortable during the extremely overwhelming and frightening experience of buying my first luxury car. Ricardo Banegas and Carlos Maynez from the sales team did an amazing job walking me through every step of the process and ensuring I felt comfortable with every decision. Ricky even went the extra mile helping me clean my trade-in and setting up my new car! I recommend this dealership not only for the remarkable vehicles they sell, but also for the warmth and patience of their staff. I'm eternally grateful to you all! More