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Genesis of Merrillville

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.9
33 Reviews
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1000 81st Ave Suite 100

Merrillville, IN

46410

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Showing 34 reviews

July 01, 2025

The dealership's staff is dedicated to providing an exceptional customer experience, ensuring all client needs are met. The facility is well-maintained and organized, which complements the Genesis vehi More

by tomasales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2025

We had a wonderful experience with Dave Cox @ Genesis of Merrillville purchasing our second Genesis. We couldn’t have asked for a more knowledgeable, professional and supportive guide in helping us with our More

by marykaycnm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Genesis of Merrillville responded

Thank you so much for your kind words and for choosing Genesis of Merrillville for your second Genesis purchase! We're thrilled to hear that Dave provided you with such a knowledgeable, professional, and supportive experience. He takes great pride in helping our guests find the perfect vehicle, and your recommendation means the world to us. Enjoy your new Genesis, and please don’t hesitate to reach out if there’s anything more we can do for you in the future!

June 21, 2025

Dave was very helpful in navigating purchase of GV80 online and then in person for final details. My only suggestion is that the dealership hire more sales people to upgrade the sales / service experie More

by seeligmike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Genesis of Merrillville responded

Thank you so much for your thoughtful review and for choosing us for your GV80 purchase! We're thrilled to hear that Dave was helpful in guiding you through both the online and in-person process, and that you're already enjoying your new vehicle. We also truly appreciate your candid feedback regarding staffing. Your observation is spot-on—Dave and our team strive to give each customer personalized attention, and we’re actively working on improvements to ensure an even smoother and more elevated experience for all our guests. Thank you again for your trust and for sharing your experience. Wishing you many enjoyable miles ahead in your GV80!

June 21, 2025

David Cox was very pleasant to work with and took the time to explain everything. I would highly recommend him to anyone looking to purchase a Genesis. More

by robert.vignolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Genesis of Merrillville responded

Thank you for your kind words and recommendation! We're so glad to hear that David Cox made your experience a positive one and took the time to walk you through every step of the process. Providing knowledgeable, attentive service is exactly what we strive for, and it’s great to know David delivered on that. We truly appreciate your support and hope you enjoy every moment with your new Genesis!

June 20, 2025

Dave was great to work with and I never felt pressured. I know the deal we made was fair and I am very happy about my purchase. More

by Caseymcclusky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Genesis of Merrillville responded

Thank you for the great review! We're glad to hear Dave made the process easy and pressure-free. Enjoy your new vehicle, and thanks for choosing Genesis of Merrillville!

June 19, 2025

Justin and Adam was very professional , courteous, straight forward , very helpful and caring. They took great care of me . More

by keithcunningham58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Genesis of Merrillville responded

Thank you for the kind words! We're glad Justin and Adam provided professional, courteous, and caring service. We appreciate you choosing Genesis of Merrillville and look forward to seeing you again!

June 15, 2025

Justin and Adam are the true heroes here! From start to finish! From the moment we started the conversation of buying to walking out the door. This was one of our best experiences buying a ca More

by Maggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Genesis of Merrillville responded

Thank you so much for your kind words! We're thrilled to hear that Justin and Adam made your experience enjoyable and stress-free from start to finish. We pride ourselves on providing a no-pressure, customer-first approach, and it’s great to know that it resonated with you. We look forward to welcoming you back as returning customers – we’re here whenever you need us!

June 11, 2025

Thanks Genesis Merrillville Team - you guys are great and you made the lease process very smooth and comfortable! More

by Thomas Vieten
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Genesis of Merrillville responded

Thank you so much for the kind words! We're glad to hear the Genesis of Merrillville team made your lease experience smooth and comfortable. We appreciate your support and look forward to helping you again in the future!

June 09, 2025

Big shoutout to Justin for the amazing customer service! Made the whole process so smooth and easy. Super knowledgeable too! More

by bankscharvell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Genesis of Merrillville responded

Thank you so much for the kind words and shoutout! We’re thrilled to hear that Justin made your experience smooth and stress-free. Providing exceptional service and expertise is what we strive for, and we’re glad it showed. Enjoy the drive, and don’t hesitate to reach out if there’s anything more we can do for you!

June 04, 2025

Justin was terrific -- the right amount of helpful and let us have plenty of time. Informative and has had strong follow up since we bought the car. It was a 4+hour drive for us round trip and worth every More

by sbode68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Genesis of Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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