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Genesis of Merrillville

Merrillville, IN

4.9
34 Reviews
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1000 81st Ave Suite 100

Merrillville, IN

46410

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Showing 34 reviews

May 17, 2025

I’m from out of state and purchased a used car from Genesis of Merrillville and the experience was exceptional. Conrad and Adam were professional, transparent, and incredibly helpful—providing detailed More

by sidney.lindley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Kerosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Genesis of Merrillville responded

Thank you so much for your kind words and for trusting Genesis of Merrillville with your out-of-state purchase. We're thrilled to hear that Conrad and Adam provided an exceptional experience — professionalism, transparency, and a stress-free process are exactly what we strive for. It means a lot to know this was the best car-buying experience you've had. Enjoy your new vehicle, and welcome to the Genesis of Merrillville family!

May 17, 2025

Conrad was very knowledgeable of the GV70, he located the suv that I wanted and he Jackie& Adam all worked very hard to get me the wheels & tires that made me happy and closed the deal. Great team thank you More

by lindaseto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Kerosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Genesis of Merrillville responded

Thank you for your kind words and for sharing your experience! We're so glad Conrad, Jackie, and Adam were able to help you find the perfect GV70 and ensure everything — right down to the wheels and tires — was just right. Our goal is always to make the buying process smooth, efficient, and enjoyable. We truly appreciate your trust in us and hope you love every mile in your new SUV!

May 16, 2025

The sales team and finance team at Genesis of Merrillville were great in guiding us in purchasing a Genesis GV70. Thanks to Jaci and Justin! More

by ekass2804
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Genesis of Merrillville responded

Thank you for taking the time to share your experience! We're so glad our sales and finance teams were able to guide you smoothly through the purchase of your Genesis GV70. Jaci and Justin truly enjoyed working with you, and we’re thrilled to welcome you to the Genesis of Merrillville family. Enjoy every mile in your new GV70 — it’s an exceptional vehicle!

May 16, 2025

Great experience! I worked with Dave and Jaci when buying my new vehicle. Their approach was no pressure and they were extremely knowledgeable answering all of my qu More

by Kristin C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Genesis of Merrillville responded

Thank you for the great feedback! We're so glad to hear that Dave and Jaci provided a no-pressure, knowledgeable, and efficient experience while helping you find your new vehicle. Dave’s commitment to outstanding customer service truly reflects our values, and we’re happy it made such a positive impact. Enjoy your new car, and don’t hesitate to reach out if you need anything — we're always here for you!

May 15, 2025

A great experience! I live in Denver Colorado and bought a used car based on the description and many questions to Justin, Adam, and Jaci. The car is more than I expec More

by jcarrish
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaci Rupcich
May 16, 2025 -

Genesis of Merrillville responded

Thank you so much for the amazing review! We're thrilled to hear that your experience with Justin, Adam, and Jaci exceeded expectations. It means a lot that you trusted us from all the way in Denver, and we're glad the car lived up to (and beyond!) what was promised. Transparency is one of our core values, and it's great to know that came through clearly. Enjoy your new vehicle and thank you again for making us your go-to place!

May 05, 2025

I recently had a great experience buying a used car at Genesis of Merriville. I worked with Justin and Jaci. They were both very professional, knowledgeable, and genuinely interested in helping me find th More

by IUguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Genesis of Merrillville responded

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that Justin and Jaci made such a positive impression and helped make your car-buying journey smooth and enjoyable. At Genesis of Merrillville, we take great pride in delivering a transparent, respectful, and customer-focused experience, and your kind words affirm that commitment. We truly appreciate your recommendation and are honored to have earned your trust. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything else we can do for you down the road!

May 04, 2025

We had a very positive experience at our Genesis dealership. The sales staff and finance staff were very knowledgeable and helpful during our purchase. More

by ekass2804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Genesis of Merrillville responded

Thank you for sharing your positive experience with us! We're so pleased to hear that our sales and finance teams provided knowledgeable and helpful service throughout your visit. At Genesis of Merrillville, we strive to deliver an exceptional and seamless experience for every guest, and your feedback means a great deal to us. We appreciate your trust in us and hope you’re loving your new Genesis. Please don’t hesitate to reach out if we can assist you in any way in the future.

April 26, 2025

Big shout out to justin and jaci for going above and beyond for me and making sure i left satisfied 👍🏽😁 More

by Vittoriohill29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Genesis of Merrillville responded

Thank you so much for the kind words and shoutout! We’re thrilled to hear that Justin and Jaci went above and beyond to ensure you had a great experience. Your satisfaction means everything to us, and we truly appreciate you choosing our dealership. Enjoy the ride — we look forward to seeing you again down the road! 🚘👍🏽

April 24, 2025

I called the Genesis Concierge searching for a Ceres Blue 2026 GV70 with a Vanilla or Frozen interior. I live in Florida, and the only car that met my criteria was at the Genesis of Merrillville (Indiana) l More

by pfschaefer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Genesis of Merrillville responded

Thank you so much for your kind words and for sharing your exceptional experience with our team! We're absolutely thrilled to hear that Justin, Jaci, and Adam made your purchase seamless from start to finish—and that your beautiful Ceres Blue GV70 made it safely home to Florida! At Genesis of Merrillville, we take great pride in delivering a truly personalized and luxurious buying experience, no matter the distance. Knowing this is your third Genesis—and that you'd choose us again regardless of where you live—means the world to us. Enjoy every mile in your stunning new GV70, and please don’t hesitate to reach out if there’s anything more we can do for you. We look forward to welcoming you back for your next vehicle, wherever life takes you.

April 09, 2025

I had the pleasure of working with Justin, Adam and Jaci. They made the process seamless all the way from the initial call to driving away. I did most of the deal from home and was only at the dealership for More

by Mzafir202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Biers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lieberman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaci
Apr 09, 2025 -

Genesis of Merrillville responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Justin, Adam, and Jaci were able to make your purchase process so seamless and convenient. We strive to make every step as smooth as possible, and we're glad you appreciated the no-pressure experience. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new vehicle!