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Genesis of Milwaukee

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
1,644 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,644 reviews

August 09, 2022

The sales staff at Genesis of Waukesha was great to work with...very knowledgeable on the vehicles and they made the process smooth and efficient. More

by JOHN.EIMON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deshay Henry
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Aug 10, 2022 -

Genesis of Milwaukee responded

Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 04, 2022

Everything was great, no unwanted pressure, helped with what I actually wanted. And everything moved fairly quickly. More

by OMARRAHJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Volkmann
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Aug 05, 2022 -

Genesis of Milwaukee responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Genesis of Waukesha!

August 04, 2022

Felt rushed into everything, car had so much issues after first week of purchasing the vehicle More

by SUEYENYANG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke, Dominic, chris
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Aug 07, 2022 -

Genesis of Milwaukee responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 04, 2022

Boucher Hyundai gave me prompt excellent service. The service rep- Jean Sommers greeted me immediately upon my arrival with a smile and went straight to work More

by TimmAicher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
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Aug 04, 2022 -

Genesis of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 04, 2022

Very helpful and Courteous. Answered questions. Followed up and made sure I was satisfied and happy. More

by TUSHAR673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2022 -

Genesis of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 02, 2022

Matt knew the car inside and out. It was a very easy transition to my new car. More

by DREWSTENCEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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Aug 03, 2022 -

Genesis of Milwaukee responded

Thank you, Drew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Genesis of Waukesha.

August 02, 2022

Michael and Jessica were awesome to work with. Never pushy only supportive in what I wanted. Both followed up with me after I made my purchase. I feel I can come in anytime with my questions. More

by CMCMOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Genesis of Milwaukee responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Genesis of Waukesha are glad to have you as a customer.

August 02, 2022

From start to finish I was absolutely satisfied with my experience! Brad and the team were awesome! More

by VJFULTON04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2022 -

Genesis of Milwaukee responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Brad and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 28, 2022

Thr person who assisted me was pushy to get additional work done instead of respecting my initial answer. More

by ANTOINE DUCKWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember the women's name, but it wasn't Jim Tessmer
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Jul 30, 2022 -

Genesis of Milwaukee responded

We're sorry to hear this, Antoine. We'd like to discuss your visit in greater detail. Please reach out to us at your convenience.

July 28, 2022

Very unpleasant negotiating experience on a used vehicle. The sales rep was ok but the sense I got from the sales manager was that he’s truly out to screw customers. Not what I would expect from a reputable More

by CHARLES.RUHLAND
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Mueller
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