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Genesis of Milwaukee

Waukesha, WI

4.7
1,639 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,639 reviews

March 25, 2022

service was great ,good and friendly service reps, knew exactly what was needed. my wait time was not too long. and the wait room was clean, coffee was free. More

by ASNIEDZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEAN SOMMERS
Apr 06, 2022 -

Genesis of Milwaukee responded

Thank you for the great review! We appreciate it.

March 24, 2022

Service was great. Jean had my car serviced quickly and kept me updated throughout the process. More

by drwilae7
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 06, 2022 -

Genesis of Milwaukee responded

Thank you for the great review! We appreciate it.

March 24, 2022

I had another good experience with bringing my car for an oil change. They are thorough and efficient. More

by sandpach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommer
Apr 06, 2022 -

Genesis of Milwaukee responded

Thank you so much for the awesome review! Take care!

March 24, 2022

Excellent service as always, everyone acts, performs in the manner as I would expect from a quality business. First rate all the way. They explain everything as needed, and more. No unwanted pressure from More

by gfyock54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Genesis of Milwaukee responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

March 24, 2022

Very courteous. Exceeded my expectations. The entire car purchasing experience was quick and to the point. More

by JUSTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Genesis of Milwaukee responded

Justin- thank you for the 5 star review!

March 23, 2022

I have leased and purchased a few cars from here. The Service dept is amazing! Alex went above and beyond, Jean is always great and Dan Doble is the bomb!!! Dan always makes sure that all my question More

by MSDEBP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble, Jean, Alex
Mar 24, 2022 -

Genesis of Milwaukee responded

Awesome! Thank you for taking the time to leave us an awesome review! We will be sure to pass on the kind words, take care!

March 23, 2022

Great customer service and both our sales person and financial person were very helpful and friendly More

by VICTORIALUCIAV5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dade
Mar 24, 2022 -

Genesis of Milwaukee responded

Thank you for the feedback!

March 22, 2022

I feel they were really good to me and my needs which they went above and beyond to assist me. I have never felt any more satisfied with service than I have dealing with Mike Chapa & Chris Baker. More

by T2KUYKENDOLL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I never met him.
Mar 24, 2022 -

Genesis of Milwaukee responded

Thank you for taking the time to leave us a review!

March 22, 2022

The best customer service I’ve ever experienced in the automotive industry. These friends are too notch and have a customer for life. Keep doing great things!!! More

by etorres79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Hanson
Mar 24, 2022 -

Genesis of Milwaukee responded

Wow! This review made our day!

March 22, 2022

The first time I went to the service center I was getting an oil filter for my car and the sold me the wrong one. This last time I went in for an oil change. They ran out of oil for my car, I had to wait al More

by SAVANNAHSORENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Tessmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Genesis of Milwaukee responded

Savannah, We are so sorry for any frustration we may have caused you. We have been having oil supply issues and need to source from all available vendors. However, this is our responsibility and should not be affecting our customer's time. Combined with a delay in getting the vehicle back, we certainly missed the mark on this visit. We need to show you our customer service is far better than your previous visits and would like to speak with you. To explain how we plan to do so. Don't hesitate to get in touch with our regional service director at 262-522-1000 or john.obrien@boucher.com

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