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Genesis of Milwaukee

Waukesha, WI

4.7
1,639 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,639 reviews

February 01, 2022

Jean has always been very kind and communicable with me . Her customer service is awesome . It’s nice to know someone with that personality still exist in todays time . Thank you. Actually I have no complai More

by MARSHABALDWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Feb 11, 2022 -

Genesis of Milwaukee responded

Marsha, thank you for the awesome feedback! We thank you for your business and look forward to helping you in the future!

February 01, 2022

Everyone was pleasant and helpful. The work was done in a timely manner. I am very happy with the service. More

by TNFMITCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Feb 11, 2022 -

Genesis of Milwaukee responded

Thank you for the kind words!

February 01, 2022

the Service Advisor didn't go over the items that were done with the car, and I still don't know if the tires were rotated or not? there is no sticker in the window of the car to tell me either. More

by THESCHMIDTHAUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with a service advisor not management
Mar 01, 2022 -

Genesis of Milwaukee responded

Thank you for your review! We’ll make note of your feedback for future services. Take care!

January 31, 2022

Jessica was great to work with. She found the truck I was looking for in the Boucher system and got it to the dealership closest to me. More

by RYAN10BAKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Feb 11, 2022 -

Genesis of Milwaukee responded

Thank you for sharing your review to us and the community!

January 31, 2022

It was an absolute pleasure working with Boucher and Jessica specifically during our last purchase. After days of headaches with other dealerships we were treated professionally and expeditiously when b More

by DARRENHILL27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Zuniga
Feb 11, 2022 -

Genesis of Milwaukee responded

We love to hear about happy customers like you, Darren! We look forward to working with you again!

January 31, 2022

After paying $4800 for a short block engine exchange in October 2021, my 2013 Elantra totally died on my way to work. Called Boucher, got towed in. Service Manager John Diaz says I have the wrong battery i More

by Cmartell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Diaz
Feb 25, 2022 -

Genesis of Milwaukee responded

Carol, we are very sorry you are were having issues with your 2013 Hyundai Elantra. We are happy to hear that we were able to take another look at your vehicle at the beginning of February. Please reach out to our Service Manager, John Diez, at 262-522-1000 if there is anything else we can do for you.

January 31, 2022

Great experience. The service department was very easy to work with. They are out of my area but it was worth the trip. More

by m3larson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Genesis of Milwaukee responded

We’re glad we were able to meet your expectations!

January 28, 2022

Everyone is always nice and friendly. Just disappointed that I mentioned my heater wasn't working in the middle of freezing below temperatures and they couldn't even make time to just look at it when my ca More

by CHLOEVELAZQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Genesis of Milwaukee responded

Thank you for your review! We’ll make note of your feedback for future services!

January 28, 2022

Jean Sommers always does a great job! We have worked with Jean for many years, and she is very helpful, professional and knowledgeable. More

by DEJEWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Feb 11, 2022 -

Genesis of Milwaukee responded

We’re so happy your visit at Boucher went smoothly!

January 27, 2022

buying my new Genisis was a very comfortable experience Michael Loiacono was easy to work with. very professional I have had a lot of instructors of technology the years but Alexander Dominguez spent More

by Thanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Dominguez and Michael Loiacono
Feb 11, 2022 -

Genesis of Milwaukee responded

Thank you for the kind words! Enjoy your Genesis!

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