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Genesis of Milwaukee

Waukesha, WI

4.7
1,639 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,639 reviews

November 08, 2021

Service was great - appreciated the feedback and the service department helping find discounts and rebates More

by js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2021

I watched as most of the staff in the service department were rude and disrespectful to customers/potential customers. Jean and Brandon being the worst of the bunch! Andy was a gem and answered all my quest More

by LETHLEAN03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy and Brandon
Nov 17, 2021 -

Genesis of Milwaukee responded

Thank you for taking the time to leave us feedback. We are sorry to hear about your experience with us. Our service manager has been trying to reach you with no luck. Please reach out to our Service Manager, John Diez, at 262-522-1000 to discuss this matter further. We hope to hear from you soon.

November 04, 2021

The service department got me in early and I got done early. They communicated everything to me very clearly. More

by SMEYER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
November 04, 2021

They were great to work with! We put money down in Feb and finally were able to pick up our car 8 months later! More

by jwkrajenka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene
November 04, 2021

Great service all around but price ended up being higher than quoted (additional parts) -- they adjusted part of the overage but not all of it. More

by GERALD_DEJONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
November 03, 2021

Jean always kept me informed of what was happening when I had my car in for service. Appreciated that. More

by MESNOOKS
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
November 03, 2021

My appointment was for a manufacture recall to check proper torque procedure performed during initial assembly. The procedure to check this takes time so they provided a loaner. There was a brief wait More

by SCHWERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

My appointment was for a manufacture recall to check proper torque procedure performed during initial assembly. The procedure to check this takes time so they provided a loaner. There was a brief wait More

by SCHWERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

Jean Sommers was very helpful with my questions regarding my car battery. Very good service! More

by VO_XUYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

your man Alex did a great job of explaining every thing to us will be back for sure More

by MPECKMAN628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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