Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis of Milwaukee
Waukesha, WI
1,608 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,608 reviews
Verified Customer
Helpful June 17, 2021
Friendly greeting. Polite and thoroughly informative. Clean waiting area. I was very pleased with the service. They also found two filters in need of replacement. Ran my vehicle through the cash wash,too Clean waiting area. I was very pleased with the service. They also found two filters in need of replacement. Ran my vehicle through the cash wash,too. More
by MDM31
Employees Worked With
Don't know.
June 17, 2021
The team of people I worked with didnt pressure me into buying a car, they even offered for me to take one home to try it out. I test drove a 2021 Kona (didnt like it) and I saw they had the 2022 Kona limi buying a car, they even offered for me to take one home to try it out. I test drove a 2021 Kona (didnt like it) and I saw they had the 2022 Kona limited in stock. I really liked the 2022 Kona limited and bought one. However, it only has 100 miles on it and the transmission already has a problem, I called service and one of the service guys went with me and at the first stop light, I started to go forward and it felt like we got rear-ended (the service guy said that was the transmission not liking 1st gear to 2nd tear). Anyways I have an appointment 1 month out for them to hopefully fix it. But overall the dealership is really nice, I just got a bum car. More
by JKOZLOWSKI1
Employees Worked With
Darlene Larsen, Nina Moser
June 15, 2021
The two service advisors didn't know what was going on. I think the guy that set up the appointment (Dan) told me the job would take all day. Actually it took an hour. Andy called my husband to say they wo think the guy that set up the appointment (Dan) told me the job would take all day. Actually it took an hour. Andy called my husband to say they would need the car all day on Monday. I need a car for work. That was never part of the conversation. This was supposed to be for the recall. I did say I was concerned about the transmission, but I didn't think anything was going to happen with it Saturday. I had to wait a month and a half to even get this appointment. Andy called and wanted me to call him, instead our call got sent to someone else More
by DWILLEGAL
Employees Worked With
Dan, Andy
June 15, 2021
No issues with the service. Very friendly and timely. I will continue to use this dealer for service needs. Thanks for the help with the recall. will continue to use this dealer for service needs. Thanks for the help with the recall. More
by GVOECKS15
Employees Worked With
Dan Doble
June 15, 2021
It was a busy Saturday and I was informed that they were unexpectedly understaffed for the day, but I had an appointment and walk-ins took priority over me. I spent 3 hours at the dealership when it could h unexpectedly understaffed for the day, but I had an appointment and walk-ins took priority over me. I spent 3 hours at the dealership when it could have been done in less than 1. Because it took so long, I ended up getting no tutorial on how to use the car and got a bad deal on my trade-in. That said, my new GV80 is fantastic. More
by SCOTT.J.SCHULTZ
Employees Worked With
Darlene
June 14, 2021
Brought my car in for a scheduled oil change. Even though they were extremely busy that day, they still took me in right away and got me out quickly. The service personnel are always knowledgeable an though they were extremely busy that day, they still took me in right away and got me out quickly. The service personnel are always knowledgeable and very friendly. I've been coming here for ten years and don't plan on stopping anytime soon. They've never disappointed! More
by BDVORAK
Employees Worked With
Alexander Hanson, Matt Tapp
June 13, 2021
The service writer had all paperwork ready when I arrived for scheduled service and provided a loaner. However, though I gave them my cell number and stated I would be away from home, no one ever called to for scheduled service and provided a loaner. However, though I gave them my cell number and stated I would be away from home, no one ever called to tell me may car was ready for pick up. I called at 4:15 and found out it was ready. When got home, the message as on my home phone about the car being ready, and even funnier, I got an email the following morning telling me the car was ready pick up. (It was already in my garage!) Your communication systems are a bit out of whack. The service work was done at a reasonable price and car thoroughly checked over, so good work there. Finally, if you want me to review your service, don't sent me 3 different ways to do it or make me sign up for certain accounts to answer your questions. I don't want my email out there for a flurry of sales pitches and will not answer a review request through a service you may hire. More
by Kleyns
Employees Worked With
Jean
