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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,075 Reviews

1,075 Reviews of Genesis of Milwaukee - Service Center

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April 08, 2021

First time at this dealership for warranty service. I arrived early but was taken in promptly. Enjoyed a coffee while waiting. I will return when necessary. More

by MyKaronakona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 15, 2021 -

Genesis of Milwaukee responded

We are glad you had a positive experience with us!

April 08, 2021

Boucher Genesis of Waukesha does a great job servicing my vehicle. Their communication is stellar, letting me know every step of the way regarding my appointments and when my vehicle service was completed. More

by dmack6366
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis, Daniel, Fawn
Apr 15, 2021 -

Genesis of Milwaukee responded

Thank you for the review!

April 08, 2021

When I first arrived I felt ignored. Finally someone Not related to check in said “ someone will be with you shortly”. I waited and finally someone acknowledged me then referred me to Don. He was very helpf More

by Cherylmbou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Jean, cashier
Apr 14, 2021 -

Genesis of Milwaukee responded

Thank you for your feedback & we are happy to hear Don welcomed you and was helpful throughout your visit.

April 06, 2021

The customer service was great. I thought the price for an oil change was high. I used to to to Toyota on Hwy 100 and it was always less expensive. Recently moved here so thought I would try something c More

by timtam.schmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 15, 2021 -

Genesis of Milwaukee responded

Thank you for the review and feedback - we appreciate it!

April 03, 2021

Only complaint was we were told the oil change would take 30 minutes but it took an hour. Everything else was excellent. I appreciated the happy Easter greeting. More

by DKPZVZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 15, 2021 -

Genesis of Milwaukee responded

Thank you for sharing your feedback from your recent service visit!

April 02, 2021

They did a great job on my car and fixed the problem I brought it in for. My advisor was very friendly and answered all my questions. More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Reimer
Apr 15, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

April 02, 2021

I was satisfied with the entire visit while I was there. Even though I have closer places I could take my vehicle I prefer coming here. More

by Ricardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 15, 2021 -

Genesis of Milwaukee responded

Thank you for choosing Boucher!

April 02, 2021

I have been going to this Dealership/Service Center for quite a few years and have always been treated great and the do a great job and have great offers. I drive almost 1/2 hr to have my Car serviced here More

by RAPJOELVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 15, 2021 -

Genesis of Milwaukee responded

Thank you for your loyalty!

April 01, 2021

As always, great job! Quality, honest work. The service team is responsive, keeps you well informed, and you can believe what they say. Keep up the great job. It’s the only place I will go to purchase a More

by BKP629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 15, 2021 -

Genesis of Milwaukee responded

Thank you for the review! We look forward to your next visit.

March 31, 2021

Friendly and efficient service. I do wish service was Friendly and efficient service. I do wish service was open later or again on Sat. My work schedule means I have to take off for any during week se More

by Hbader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Apr 15, 2021 -

Genesis of Milwaukee responded

We really appreciate your feedback, thank you.

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