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1,073 Reviews of Genesis of Milwaukee - Service Center
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November 26, 2019
Nothing but issues I had trouble making the appointment,. I called to make an appointment over the phone. I had to book out so far out because they are opened limited ho I had trouble making the appointment,. I called to make an appointment over the phone. I had to book out so far out because they are opened limited hours on Saturday. I arrived to get my service, only to be told that my appointment had been moved to a mid day Monday a week and a half later. I was told they had no room for me that day. Service person seem uninterested to assist. I spoke to the service manager later that week. He was very accommodating and apologized. Made time for me to take my car in that weekend. I picked up my car and realized that the brake light, I had requested to be changed, and was fixed. Called the service manager again, he again could not provide any reasons but did offer to have it fixed asap. The manager was very nice but there is no point of his accommodations if the work keeps getting done wrong. More
by mesp
Verified CustomerEmployees Worked With
John
Helpful November 26, 2019
Oil Change and Head rest issue Everyone at Boucher was wonderful from the cashier to the gentleman that brought my car around after service. The service writers and the service man Everyone at Boucher was wonderful from the cashier to the gentleman that brought my car around after service. The service writers and the service manager were all pleasant especially since it was an extremely busy Monday for their staff! Thank you More
by SAMSTAFF1
Employees Worked With
Randy Malitz, John Diez
November 26, 2019
Great service They treat you very nicely. They do fix your car. There is a nice waiting area. I remember back in 1977 when waiting areas were unheated with no chair They treat you very nicely. They do fix your car. There is a nice waiting area. I remember back in 1977 when waiting areas were unheated with no chairs. A lot has changed. More
by BUROWERKS
Employees Worked With
I dont remember
