Back

Genesis of Milwaukee - Service Center

Waukesha, WI

not yet
rated
1,076 Reviews

1,076 Reviews of Genesis of Milwaukee - Service Center

Sort by
October 30, 2020

Better visit this time . Special instructions of owners request completed. But still do not like car wash being left wet to air dry and leave spots. More

by PAYNEJD2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sommers
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for taking the time to leave this review!

October 28, 2020

Boucher is always great.(I do believe that if employees Boucher is always great. (I do believe that if employees are working with the public, they should be required to wear a mask. The masked customer is More

by ARVADADUO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris (masked)
Nov 20, 2020 -

Genesis of Milwaukee responded

Thank you for the review and feedback. At your earliest convenience, please reach out to our General Manager, Jim Tessmer, at 262-522-1000 so we can discuss this situation in more depth. Again, thank you for bringing this to our attenton.

October 28, 2020

My car has had several warranty issues in the last few months, and Randy and the guys in the service department have done a great job each time. Thanks! More

by OSO997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

October 27, 2020

I had a service appointment to get my front brakes done. My car was done in 2 hours as promised and the brake job was excellent. Thanks again Peter!! More

by PETERRADLOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Nov 03, 2020 -

Genesis of Milwaukee responded

We are glad you had a quick and efficient service visit with us and we hope to see you again in the future!

Dec 23, 2020 -

PETERRADLOFF responded

Thanks again!!

October 27, 2020

The Process was quick and easy. Service member, Jean Sommers was informative and helpful! She informed me of a recall I was unaware of and made sure to update me regarding the details of such recall! More

by cqglade23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for the review!

October 26, 2020

I was in and out of there quickly for a recall on the transmission of my Sonata. I've always received the best of service at this dealership. Thanks again Glenn More

by HUD2967
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for the review, Glenn!

October 23, 2020

Appreciate the communication and attention to details. All work was completed based on feedback and budgets presented. Cashier was also very thorough and friendly. Will use again. More

by SLVASATKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for the positive review!

October 23, 2020

Appointment was on schedule and the service rep. explained what was done and what was recommended. Service was done very timely. Rep. was very professional. More

by JMAIER55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Molus, Matt Tapp
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

October 22, 2020

Dan kept me filled in the entire time and made sure that they actually fixed the issues my car was having. One of the problems was a bit strange because it was not easily replicated, but he took the time to More

by VENTO.D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Oct 22, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

October 22, 2020

I was disappointed to see employees not wearing masks in the facility. Even one talking about how unnecessary wearing a mask was. Otherwise everything else was fine. More

by CGEVAERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know.
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for sharing your experience with us. Please reach out to our General Manager, Jim Tessmer, at 262-522-1000 to discuss this situation further.

...
72
...