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Genesis of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
458 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 458 reviews

February 12, 2025

VIP service department! JC and Tim made the experience painless and were beyond accommodating. If I didn’t already love my GV70 I’d buy one for the service experiences alone More

by edepasquale0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
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Feb 13, 2025 -

Genesis of Naples responded

We're delighted to hear that JC and Tim provided such a seamless experience at Genesis of Naples! It's wonderful knowing our service department exceeded your expectations. Enjoy every moment with your GV70, and we look forward to serving you again in the future!

February 10, 2025

I had a very good experience with the service department and contact person I’m probably going to get another Genesis when my lease expires More

by davidwykes1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Genesis of Naples responded

We're delighted to hear about your positive experience with our service department at Genesis of Naples! It's fantastic that you're considering another Genesis when your lease is up. We're here whenever you need us!

February 09, 2025

Pavel is the best. It’s a very busy place. He always tries to accommodate me. More

by debaugeb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel
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Feb 10, 2025 -

Genesis of Naples responded

Thank you for leaving Pavel and Genesis of Naples a five-star review! It was a pleasure to assist you.

February 09, 2025

The team was ready for me when I arrived, kept me updated on the progress and shared all the service details. Easy Cheesy 😊 More

by edmaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Genesis of Naples responded

We're delighted to hear that your experience was smooth and informative with the team at Genesis of Naples. Thanks for sharing your feedback!

February 08, 2025

JC was the most courteous and helpful service man I have ever met! He was great More

by peckle00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Genesis of Naples responded

While we appreciate the kind feedback about JC, it is disappointing to see the low rating. If there is anything more we can do to improve your visit or earn your 5 stars, please don’t hesitate to reach out. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

February 08, 2025

First I want to Thank Ricardo for his help, he was so patient with us, even tho it was past his closing time, he still did not resist on helping us.. and I love my new car, am happy with.👌 thanks again More

by SHAWRACQUEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Genesis of Naples responded

We're delighted to hear that Ricardo and the team at Genesis of Naples provided such excellent service! Enjoy your new car, and thank you for recommending us. Safe travels ahead!

February 08, 2025

The sales person was very knowledgeable and easy to work with. The vehicle was ready for pick up and detailed as he said it would be. More

by JERRY93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Ortiz
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Feb 10, 2025 -

Genesis of Naples responded

Jerry, we're delighted to hear that your experience with our team at Genesis of Naples was smooth and satisfying. Thank you for choosing us!

February 08, 2025

Very professional, easy to work with. Very knowledgeable regarding the vehicle. Actually care about the customer. Very fair on pricing. We srive 40 miles to this dealer even though we hav More

by marijo425
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Poeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Miron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ortiz
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Feb 10, 2025 -

Genesis of Naples responded

Thank you for making the drive to Genesis of Naples! We're delighted to hear that our team's professionalism and customer care stood out. It's wonderful knowing we could provide a superior experience, and we appreciate your trust in us. Safe travels until next time!

February 08, 2025

First class valet service - pick up and return. Great service on the vehicle. Great wash, too! More

by FSDusk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Genesis of Naples responded

We are glad to hear that you appreciated the valet service and car wash. Thanks for choosing Genesis of Naples!

February 07, 2025

Amazing Experience… all work was completed on time and the scratches on the Drivers side door panel were removed!! More

by jonesnaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Celis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Midlam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richeka "Ricky" Providence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Ruis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Genesis of Naples responded

We're delighted to hear about your amazing experience with Genesis of Naples! It's great that our team could complete the work on time and address those scratches for you. Thanks for sharing your feedback!

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