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Genesis of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
531 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 531 reviews

March 17, 2025

You are crazy ! I did this total review about a week after my visit, It was all Excellent and then you demand a 15 word minimum so i signed out ! You need to rethi More

by roypeg
Recommend Dealer
Yes
Employees Worked With
Peter Franks
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Mar 17, 2025 -

Genesis of Naples responded

Thank you for your feedback! We're glad to hear that your experience at Genesis of Naples was excellent.

March 16, 2025

Service desk excellent. Delivered car back as promised and on time very pleased with service More

by ERICH68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter franks
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Mar 17, 2025 -

Genesis of Naples responded

Thanks so much for the feedback. We look forward to your next visit to Genesis of Naples!

March 16, 2025

Came in at closing with a leaking tire. Could not be fixed and fortunately you had 1 in stock. Service lead and mechanic stayed overtime to replace the tire. Exceptional customer service! More

by roberthollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Franks
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Mar 17, 2025 -

Genesis of Naples responded

Robert, we're delighted to hear that our Genesis of Naples team could assist you with your tire issue and provide exceptional service. Thank you for choosing us; we hope you're enjoying your first Genesis!

March 15, 2025

Pawel was very helpful. The entire process was great! I look forward to to getting my car serviced here in the future. More

by egere328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Barnicki
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Mar 17, 2025 -

Genesis of Naples responded

We're delighted to hear that Pawel provided such helpful service and made your experience at Genesis of Naples a great one! We look forward to seeing you again for future services.

March 15, 2025

Jacob Banks is a wonderful salesman Very kind and thoughtful A real pro also Crystal and Andrew were excellent More

by Pgrant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remi Mendozzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew 5 stars
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Mar 16, 2025 -

Genesis of Naples responded

Thank you for the fantastic feedback! We're delighted to hear that Jacob, Crystal, and Andrew provided such excellent service at Genesis of Naples. We appreciate your support and hope you're enjoying your new vehicle!

March 15, 2025

We had a Wonderful car shopping experience with Brad he was very informative and he went above and beyond to meet our expectations that brought us to our Very Happy place of owning our first Genesis GV80 ! More

by jkpswfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Camino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Genesis of Naples responded

It's fantastic to hear that Brad provided such an informative and exceptional experience at Genesis of Naples! We're delighted you're enjoying your first Genesis GV80, and we'll be sure to share your feedback with the team. Thank you for choosing us!

March 15, 2025

was not able to get my car in for service on the dates i wanted. Also no vehicles available. My car wad in service for 3 weeks. I had to rent a car, pay for it and have been waiting 2 weeks for my refund. D More

by TRWINDOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter
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Mar 17, 2025 -

Genesis of Naples responded

I apologize for the inconvenience you experienced with scheduling and courtesy car availability. It's frustrating to wait so long, especially when it comes to refunds. Unfortunately, our courtesy cars are never guaranteed — they are based on the type of service and availability. Regardless, I would like to assist in resolving this matter promptly. Please reach out at your earliest convenience. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

March 14, 2025

Great dealership to do business with and the service underwriter was excellent. Car was returned timely. More

by MIKE@HARDIMAN.CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Genesis of Naples responded

Thank you for your kind words, Mike! We're glad everything was handled promptly for you at Genesis of Naples.

March 14, 2025

Service was quick and very helpful service advisor. I would highly recommend this dealership to anyone More

by CROBER3691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Genesis of Naples responded

We're delighted to hear that you had a quick and helpful experience with our service advisor at Genesis of Naples. Thank you for recommending us, and we look forward to serving you again in the future!

March 14, 2025

My current car is the fourth automobile with this dealership. The manager has been exceptional for all the years that I’ve been associated here. I couldn’t ask for more. More

by MARY.CUTHBERTSON60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Prater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "MJ" Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Genesis of Naples responded

Mary, we're delighted to hear about your continued satisfaction with Genesis of Naples! Thank you for being a loyal customer and sharing such kind words. We look forward to serving you for many more years!

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