Genesis of Naples

Very pleased with the courteous service we were given. Pawel was very kind and knowledgeable Pawel was very kind and knowledgeable More

It is not acceptable to have to wait for 5 weeks for an appointment. I brought the car in for a first service an a noise while accelerating. There loose bolts in the power train. If I waited 5 weeks ther appointment. I brought the car in for a first service an a noise while accelerating. There loose bolts in the power train. If I waited 5 weeks there could have real problems. More

Enjoyed purchasing the car from Steve Kalinowski who was professional and easy to work with. professional and easy to work with. More

JC was great and very helpful. I got a loaner car which was comparable to my Gv70. Great customer service! I got a loaner car which was comparable to my Gv70. Great customer service! More

Nothing personal ,but when I bring car for fixed, they damage my new 2024 GV80, break front bumpers brackets both sides and also left fender molding bracket, they repaint molding which is color not matchi damage my new 2024 GV80, break front bumpers brackets both sides and also left fender molding bracket, they repaint molding which is color not matching to car,also molding not sitting properly,they tell me,they can't do anything more,this is maximum they can.i ask them to fixed or please write this for me,sign and sand to my email.and after this they don write ,they don't sand me correct email.they sand me discharged email and they don't want to see my vehicle anymore in service. Very disappointing and very unprofessional service! More

Had to wait 8 weeks to get windshield wipers/spraying repaired on my new Genesis. Had an appt. and still waited 6 hours. I was the very last person to leave. No one even showed me the lounge. I was mis repaired on my new Genesis. Had an appt. and still waited 6 hours. I was the very last person to leave. No one even showed me the lounge. I was miserable. More

Turned in my ‘21 leased G 70. Three hours later drove away in my new G70. The salesman was very attentive and answered all the questions I had about the new car and the financial Three hours later drove away in my new G70. The salesman was very attentive and answered all the questions I had about the new car and the financial transaction. The business manager was very efficient. Carlos the GM was involved, I believe mostly for continuity. He had sold me the prior two Genesis. That were all terrific. I will tell you it’s unlikely I’ll take a lease from Genesis leasing again. They were very aggressive particularly given my previous relationship with Genisis Naples. More

Very honest and up front dealership. Would recommend them to anyone interested in purchasing a Genesis. Would recommend them to anyone interested in purchasing a Genesis. More

Javier did a great job. He’s very personable. I would recommend Genesis of naples He’s very personable. I would recommend Genesis of naples More