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Genesis of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
531 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 531 reviews

July 04, 2024

Once you get an appointment it has very nice (multiple) waiting rooms with a coffee maker and snacks. They are a little overbooked and we have had to wait well beyond the appointment time (overnight) for t More

by FLORIDA ROCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC in service
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Jul 10, 2024 -

Genesis of Naples responded

Thank you for sharing your experience. We're glad to hear you enjoyed the amenities at Genesis of Naples, but we apologize for any inconvenience caused by the wait time. Your feedback is valuable and will help us improve our scheduling process in the future!

June 28, 2024

Professional personified 10 out of 10 fantastic service from every one made to feel so welcome More

by Fillamaol
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
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Jun 28, 2024 -

Genesis of Naples responded

Thank you for your confidence in Genesis of Naples! We appreciate your business.

June 28, 2024

Pawel was very courteous. A pleasure to work with. Thorough. Convenient location. Love my Gensis. More

by Slass
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 28, 2024 -

Genesis of Naples responded

Thank you for giving a shoutout to Pawel and leaving Genesis of Naples a five-star review!

June 12, 2024

Outstanding and everything completed in a timely fashion. We would pleased with Genesis of Maples! More

by ronschneider025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC, Rob, Carmen
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Jun 13, 2024 -

Genesis of Naples responded

Thanks so much for the 5-star review of Genesis of Naples!

May 28, 2024

Patel is always professional and helpful. The team is quick, thorough, and professional:. Simply excellent More

by carla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pawel, Michelle Leon
Report | Print
May 28, 2024 -

Genesis of Naples responded

Carla, thank you for recognizing Patel and our team at Genesis of Naples. We're delighted to hear about your excellent experience - happy driving!

May 20, 2024

Good selection of cars, was well organized. Salesman was knowledgeable of models,features and pricing. I would recommend to friends. More

by geoffmccarthy100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
Report | Print
May 20, 2024 -

Genesis of Naples responded

Geoff, we're glad to know you found our selection and organization up to the mark at Genesis of Naples. Thank you for recommending us, we appreciate your support!

May 13, 2024

A favorable service experience result with thanks to Pawel for his attention, guidance and follow up More

by rodrigj0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
Report | Print
May 14, 2024 -

Genesis of Naples responded

Thank you for choosing Genesis of Naples! We love to hear you had a great experience with Pawel. Have a stellar day!

April 08, 2024

Very pleased with the courteous service we were given. Pawel was very kind and knowledgeable More

by Sunshine12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and also Pawel
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Apr 09, 2024 -

Genesis of Naples responded

We are glad to hear that Pawel and the team provided excellent service. Thank you for sharing this kind feedback with all of us at Genesis of Naples!

March 28, 2024

Enjoyed purchasing the car from Steve Kalinowski who was professional and easy to work with. More

by mintz.andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Kalinowski
Report | Print
Mar 28, 2024 -

Genesis of Naples responded

Congrats on your new ride! We are thrilled you enjoyed your buying experience with Steve at Genesis of Naples. Thanks so much for your business!

March 28, 2024

It is not acceptable to have to wait for 5 weeks for an appointment. I brought the car in for a first service an a noise while accelerating. There loose bolts in the power train. If I waited 5 weeks ther More

by RFlandreau
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Mar 29, 2024 -

Genesis of Naples responded

I'm sorry to learn about the long wait for your appointment and any inconvenience it may have caused. We understand how important timely service is, especially when you're experiencing issues with your vehicle. Your feedback will be used as we work on improving our scheduling process. If there's anything else you'd like to discuss or if further assistance is needed, please don't hesitate to reach out directly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

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