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Genesis of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.7
878 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 878 reviews

January 12, 2023

They NEVER answer their phone or RETURN calls. The WORST dealer I’ve ever dealt with!!! More

by Frank10338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Leon
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Jan 12, 2023 -

Genesis of Naples responded

I’m sorry to see that you were not satisfied with your experience. However, I believe this review is meant for the Genesis of Fort Myers locations, as it shows you worked with Michelle Leon, who is not part of our team. I encourage you to reach out to them, but if there is anything else I can help with, please feel free to contact me. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

Jan 12, 2023 -

Frank10338 responded

No this review was meant for YOU, Genesis of Naples! I looked at a GV70 at Genesis of Fort Myers but did NOT buy it from them since they wanted $10,000 over MSRP!!!!

Jan 13, 2023 -

Genesis of Naples responded

I apologize for any mix-ups here and would like to know who you worked with, as we do not have a Michele Leon at our location. Please contact me directly when you can. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

January 11, 2023

Genesis of Naples Sales and Service is tremendous ! !! Rob R. in Sales & Pawel B. the Service Manager make it all happen over there. It is an exceptional experience from vehicle purchase/delivery throu More

by waltonway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki Service Advisor
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Jan 11, 2023 -

Genesis of Naples responded

Scott, congratulations on the new 2021 Genesis G70 3.3T! We are thrilled that Rob, Pawel, and the rest of our Genesis of Naples team were able to make the car-buying experience so wonderful. It was our pleasure doing business with you and we hope you enjoy the ride!

January 08, 2023

Dealership was easy & convenient to find. Kelly, the receptionist was most accommodating. The facility was clean & neat. Arlington was prompt and handled the transaction expeditiously. More

by Etbaur
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly, Kristin. 5 star
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Jan 09, 2023 -

Genesis of Naples responded

Thank you for the great review! We appreciate your support and hope to see you back again at Genesis of Naples. We will be sure to pass on the kind words to Kelly!

Jan 09, 2023 -

Etbaur responded

I would recommend others to contact Genesis of Naples.

Jan 09, 2023 -

Etbaur responded

I will recommend Gensis of Naples to thers

January 08, 2023

On time and clean environment for a waiting area. Scheduling was easy via the app. More

by danielamc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pawel
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Jan 09, 2023 -

Genesis of Naples responded

Daniel, thank you for the review! We appreciate your support and hope to see you back again at Genesis of Naples. Safe travels!

January 05, 2023

They were knowledgeable, professional, welcoming and fair. I came away satisfied with my purchase Enough More

by Wcapello
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Geary
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Jan 06, 2023 -

Genesis of Naples responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Genesis of Naples Team

January 03, 2023

Amir, the person who was responsible for my satisfaction was fantastic. Totally professional and knowledgeable and a pleasure to communicate with. Could not have a better person representing your dealership More

by m_tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
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Jan 04, 2023 -

Genesis of Naples responded

Amir will be so pleased to see this glowing feedback! Thank you for taking the time to let others know what being a guest with Genesis of Naples is like. If there is anything else we can do for you, please let us know!

January 01, 2023

Very professional and a pleasure to do business with. Very knowledgeable and friendly and sincere More

by Rmorande
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pretor 5 stars or 10 out of 10
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Jan 01, 2023 -

Rmorande responded

Great place to business with great friendly staff

Jan 03, 2023 -

Genesis of Naples responded

Thank you for the review! We appreciate your support and hope to see you back again at Genesis of Naples!

January 01, 2023

courteous and pleasant staff, excellent waiting room and refreshments, and most importantly top notch service. I would highly recommend this dealership to anyone. The dealership is always immaculately cle More

by d376873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
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Jan 03, 2023 -

Genesis of Naples responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Genesis of Naples team. Drive safely, and we hope to see you back again down the road!

December 28, 2022

Jason my salesman made this purchase seamless… my Genesis GV70 is an impressive vehicle. Great dealership More

by dkc20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason salesman
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Dec 29, 2022 -

Genesis of Naples responded

Thanks for this great review of Genesis of Naples! Jason and the team are thrilled to have your trust in our business. Enjoy the new Genesis GV70!

December 28, 2022

The were efficient and helpful when taking care of my concerns. Thank you for your service. More

by Braunmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel, Service Advisor , Michelle Leon
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Dec 28, 2022 -

Genesis of Naples responded

Thank you for the kind review of us here at Genesis of Naples. We appreciate it!

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