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Genesis of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.7
964 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 964 reviews

March 02, 2023

TJ really knows his product! !!!! I wanted a G 80 Sab Ice. Not available. Looked at “Matt” not for me. My 1st 2020 G 80 SAVED MY LIFE. I had an accident in October. My car More

by jmaginness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ he knows his product ?? ???????? & financial guy , Michelle Leon
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Mar 03, 2023 -

Genesis of Naples responded

Nancy, it makes our day to see reviews like this! We're over the moon TJ could accommodate your specifications and get the right vehicle for you. It's incredible to see that your last Genesis G80 was able to help you like this — thank you for sharing your experience. We're elated that you're loving your new Genesis G80 now, as well. Safe travels from all of us at Genesis of Naples, and enjoy the new ride!

February 16, 2023

Outstanding service. Car was picked up on time and delivered on time. We we love the service. More

by Johnmaxwell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
Report | Print
Feb 16, 2023 -

Genesis of Naples responded

Thanks for the awesome review of Genesis of Naples! We are happy to hear our team delivered five-star service.

January 28, 2023

Friendly helpful took time to teach me the features. Brad was courteous and professional. Liked him a lot. More

by Michaelchesman27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Leon
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Jan 30, 2023 -

Genesis of Naples responded

Thanks for giving Brad a shoutout! We are glad that the team was friendly and professional. See you again next time here at Genesis of Naples!

January 22, 2023

Friendly, fast and totally customer focused. Aamir is always smiling and makes the entire experience enjoyable. More

by dougfi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aamir
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Jan 22, 2023 -

Genesis of Naples responded

It's so great to hear that Aamir was a delight to work with! Thank you for the 5-stars from all of us at Genesis of Naples!

January 17, 2023

Aamir is extremely helpful. Service team is very professional. Service team is very reliable and I fully trust them More

by LCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamir, Michelle Leon
Report | Print
Jan 17, 2023 -

Genesis of Naples responded

Thank you so much for your wonderful review! Aamir and the rest of the Genesis of Naples team appreciate your continued support!

January 13, 2023

Highly professional in all regards from the sales process to the delivery of my vehicle More

by Mr1942
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Wilkins
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Jan 13, 2023 -

Genesis of Naples responded

Our team is always here to help you out! Thank you so much for supporting Genesis of Naples and please let us know if you need anything down the line!

January 12, 2023

They NEVER answer their phone or RETURN calls. The WORST dealer I’ve ever dealt with!!! More

by Frank10338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Leon
Report | Print
Jan 12, 2023 -

Genesis of Naples responded

I’m sorry to see that you were not satisfied with your experience. However, I believe this review is meant for the Genesis of Fort Myers locations, as it shows you worked with Michelle Leon, who is not part of our team. I encourage you to reach out to them, but if there is anything else I can help with, please feel free to contact me. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

Jan 12, 2023 -

Frank10338 responded

No this review was meant for YOU, Genesis of Naples! I looked at a GV70 at Genesis of Fort Myers but did NOT buy it from them since they wanted $10,000 over MSRP!!!!

Jan 13, 2023 -

Genesis of Naples responded

I apologize for any mix-ups here and would like to know who you worked with, as we do not have a Michele Leon at our location. Please contact me directly when you can. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

January 11, 2023

Genesis of Naples Sales and Service is tremendous ! !! Rob R. in Sales & Pawel B. the Service Manager make it all happen over there. It is an exceptional experience from vehicle purchase/delivery throu More

by waltonway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Bartnicki Service Advisor
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Jan 11, 2023 -

Genesis of Naples responded

Scott, congratulations on the new 2021 Genesis G70 3.3T! We are thrilled that Rob, Pawel, and the rest of our Genesis of Naples team were able to make the car-buying experience so wonderful. It was our pleasure doing business with you and we hope you enjoy the ride!

January 08, 2023

Dealership was easy & convenient to find. Kelly, the receptionist was most accommodating. The facility was clean & neat. Arlington was prompt and handled the transaction expeditiously. More

by Etbaur
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly, Kristin. 5 star
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Jan 09, 2023 -

Genesis of Naples responded

Thank you for the great review! We appreciate your support and hope to see you back again at Genesis of Naples. We will be sure to pass on the kind words to Kelly!

Jan 09, 2023 -

Etbaur responded

I would recommend others to contact Genesis of Naples.

Jan 09, 2023 -

Etbaur responded

I will recommend Gensis of Naples to thers

January 08, 2023

On time and clean environment for a waiting area. Scheduling was easy via the app. More

by danielamc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pawel
Report | Print
Jan 09, 2023 -

Genesis of Naples responded

Daniel, thank you for the review! We appreciate your support and hope to see you back again at Genesis of Naples. Safe travels!

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