276 Reviews of Genesis of Naples - Service Center
THEY UNDERPROMISED AND OVERDELIVERED AS TO MY NEEDS. THEY ASSURED ME THAT THEY COYULD TAKE ME HOME AND PICK ME UP THE NEXT DAY (NOT THE GREATEST SOLUTION, BUT ACCEPTABLE) AND THEN THEY COMPLETED WORK T THEY ASSURED ME THAT THEY COYULD TAKE ME HOME AND PICK ME UP THE NEXT DAY (NOT THE GREATEST SOLUTION, BUT ACCEPTABLE) AND THEN THEY COMPLETED WORK THE SAME DAY (ONLY ABOUT 1.5 HOURS OF WAIT). PETER FRANKS DID VERY WELL. More
JC was very friendly and professional. He got me in and out quickly. We will be back next season He got me in and out quickly. We will be back next season More
Excellent service and communication, friendly and respectful staff. I bought my GV70 up north but I will always do my service here. respectful staff. I bought my GV70 up north but I will always do my service here. More
As the car only has 11,000 miles and have no problems. The only problem I had to wait 4-5 weeks for an appointment. The only problem I had to wait 4-5 weeks for an appointment. More
I'm sure service will be improved once new facility is constructed. Not sure what Genesis was thinking as no one seems to have a dedicated service center. constructed. Not sure what Genesis was thinking as no one seems to have a dedicated service center. More
Sales department communication was terrible. No-one answers the phone and no-one returns calls. No-one answers the phone and no-one returns calls. More
JC was great. He wanted to make sure I was home and had someone to deliver it back. He went over everything and wanted to make sure that the experience was great He wanted to make sure I was home and had someone to deliver it back. He went over everything and wanted to make sure that the experience was great More
Very well organized considering the total renovation. My service experience was seamless. Pawel took exceptional care of me and my vehicle. Well done! My service experience was seamless. Pawel took exceptional care of me and my vehicle. Well done! More