Genesis of Naples - Service Center

Peter Frank is an outstanding Service Member and always gives excellent customer service. He always knowledgeable and helpful. I will always use Genesis of Naples for my service because of the quality of gives excellent customer service. He always knowledgeable and helpful. I will always use Genesis of Naples for my service because of the quality of team members they have and the fantastic customer service. More

Pawel was excellent to work with. Explained everything very clearly on what was to be done and cost of maintenance. Explained everything very clearly on what was to be done and cost of maintenance. More

Everything went smoothly and my service advisor even made me aware of warranty coverage that I didn't know I had. me aware of warranty coverage that I didn't know I had. More

Very customer focused. Provided Uber for me as car was in for routine service. Jorge escorted me to finished car to ensure all was in good order. Provided Uber for me as car was in for routine service. Jorge escorted me to finished car to ensure all was in good order. More

Pawel is extremely professional, easy to communicate with and very customer focused. It is a pleasure working with him. and very customer focused. It is a pleasure working with him. More

Efficient service, honest opinion about my checkup, good value for the service, excellent service personel value for the service, excellent service personel More

When I had a recent issue with my Genesis, Steve Kalinowski in sales and CJ in the service department were awesome to work with. Getting it in for service right away, the car was fixed while I was o Kalinowski in sales and CJ in the service department were awesome to work with. Getting it in for service right away, the car was fixed while I was out of town and didn't have a need for it. Communication was very professional, timely and truly professional. This time around was a great experience. More

The construction has created a mess with the overcrowded trailers, etc. the service guys themselves are great and trying to make the best of the situation! trailers, etc. the service guys themselves are great and trying to make the best of the situation! More

Peter said it would take 2 and a quarter hours and he was right in the money. Thanks right in the money. Thanks More