Jorge Sierra
Jorge Sierra at Genesis of Naples

Jorge Sierra

Service Advisor

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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4.7
140 Reviews
4.7

140 Reviews

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140 Reviews of Jorge Sierra

April 24, 2026

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Employee Rating

I used the concierge service for pickup and delivery of my car. It was seamless service. My car had annual servicing and I requested a clean up of residue on the chrome pieces on the doors under the window More

by jme1945
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Recommend Dealer
Yes

April 22, 2026

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Very efficient operation and comfortable waiting area. Can’t wait to see the new facility. More

by csvoboda0
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Recommend Dealer
Yes
Apr 23, 2026

Genesis of Naples responded

Thanks so much for taking the time to leave Genesis of Naples a great review!

April 21, 2026

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The team Was so nice and professional. My team member, Jose even came To check on me while I was waiting. Very comfortable experience. More

by BUGGYSCHRECK
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Recommend Dealer
Yes

Other Employees Tagged: Jose Delgado

Apr 22, 2026

Genesis of Naples responded

It's fantastic to hear that Jose and our team gave you such a comfortable and professional experience. We truly appreciate your support! - The Genesis of Naples Team

April 15, 2026

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Great service from my service coordinator to the loaner experience. Timely service given. They gave assistance from the minute I pulled in. They transferred my belongings from one car to the next. 100% sat More

by KBESTNGP
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2026

Genesis of Naples responded

Thank you for sharing your experience with us! We are thrilled to hear that you are 100% satisfied with our team at Genesis of Naples. We look forward to your next visit!

April 08, 2026

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The timing was very good. I was called back to pick up the car at a reasonable time More

by daughnbenjamin
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2026

Genesis of Naples responded

We're happy we could get you back behind the wheel in no time! Thank you for choosing Genesis of Naples for your car's service.

April 03, 2026

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The work was thorough but the service was slow. I was there for almost 3 hours. The service manager also commented on the excessive time. More

by HPAPRIKA58
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Recommend Dealer
Yes
Apr 06, 2026

Genesis of Naples responded

We apologize for the long wait, but we're glad to hear the work was thorough. Thank you for being patient and bringing this to our attention. We'll work on making improvements. With no name, it makes it hard to reach out, so please feel free to contact us at your convenience. Thank you.

March 26, 2026

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The service was great. Very friendly and prompt service. Glad I bought the GV 80 More

by g_phil
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Recommend Dealer
Yes
Mar 26, 2026

Genesis of Naples responded

Great to hear you had a positive experience! We're glad you're happy with your GV80! enjoy the ride.

March 26, 2026

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The dealership provided great service and communication throughout the service process The wait time was reasonable More

by MISPLACEDNYER
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Recommend Dealer
Yes
Mar 26, 2026

Genesis of Naples responded

Thank you for choosing Genesis of Naples and sharing your experience. We're proud of our team for delivering timely and communicative service.

March 24, 2026

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excellent customer service from everyone I worked with and the customer lounge was comfortable and had decent internet access. More

by LEELAFERME
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Recommend Dealer
Yes
Mar 24, 2026

Genesis of Naples responded

We are delighted to hear that you enjoyed working with our team and felt comfortable in our customer lounge. Thank you for your business! We look forward to seeing you again at Genesis of Naples!

March 24, 2026

Dealership Rating
Employee Rating

Jose was a pleasure to work with. He found a problem I didn't know about and got it taken care of. He communicated very well about when the car would be ready and got my Uber's take More

by mmarx856
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Genesis of Naples responded

We’re delighted to read your feedback! It's wonderful to hear that Jose ensured seamless communication and assistance during your service visit. See you again at Genesis of Naples!

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