Genesis of Naples - Service Center

Pawel Bartnicki is always professional and knowledgeable. After many years I trust his advice, Even with the construction there was a comfortable place to wait. After many years I trust his advice, Even with the construction there was a comfortable place to wait. More

Fantastic experience! This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim w This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim were amazing and very helpful; my car was repaired in a timely fashion, and I was given a loaner vehicle to drive in the meantime. They even added on services that were covered under the warranty that I didn't even realize/mention. My car looks brand new again, and the issues I came in with were also fixed. Love this dealership, highly recommend. Would absolutely continue owning genesis vehicles in the future. Thank you again Jorge, Tim, the service department for fixing everything and anyone else who helped in this process. More

With the construction, it's a real pain to get my car service, however Pawel Bartnicki expert assistance, the pain is quickly replaced with a high degree of satisfaction. service, however Pawel Bartnicki expert assistance, the pain is quickly replaced with a high degree of satisfaction. More

Pawel Bartnicki was helpful, professional, polite and most importantly knowledgeable. Answered all my questions and car service was finished and ready well ahead of his time estimate. Couldn’t have asked most importantly knowledgeable. Answered all my questions and car service was finished and ready well ahead of his time estimate. Couldn’t have asked for a better Service Advisor experience. I will ask for him on my next visit! More

We own a G70 and a GV80, and love them both. Great cars and excellent service. Responsive, friendly, proactive, and timely. Would highly recommend both. And Peter in service is a 'rock star'! Great cars and excellent service. Responsive, friendly, proactive, and timely. Would highly recommend both. And Peter in service is a 'rock star'! More

Initial person greeting me wasn't helpful, actually irritating. On the return visit things went much better. irritating. On the return visit things went much better. More

great people very trustworthy great service excellent work easy to schedule service and very efficient work easy to schedule service and very efficient More

Excellent Service - all issues corrected - Like working with Pawel Bartnicki quick to respond to all my questions with Pawel Bartnicki quick to respond to all my questions More

My recent service experience at Genesis of Naples was excellent. My appointment time was honored, my G80 was fully serviced while I waited and returned to me cleaned inside and out. My service consultant excellent. My appointment time was honored, my G80 was fully serviced while I waited and returned to me cleaned inside and out. My service consultant JC kept me informed throughout the entire process. I highly recommend the sales and service team at Genesis of Naples. Barry More

We have purchased two vehicles from this dealership service has been awful My husband’s GV80 has been there for two weeks, no parts in stock have to order then they come in damaged or not at all. Co service has been awful My husband’s GV80 has been there for two weeks, no parts in stock have to order then they come in damaged or not at all. Communication has been non existent as to when car will be ready More