Genesis of Northwest San Antonio

(1) Out of my last 5 visits to this dealer, they have failed to rotate my tires 4 of those visits (even though I paid for the rotation and they claimed that they did it). (2) They recommended several failed to rotate my tires 4 of those visits (even though I paid for the rotation and they claimed that they did it). (2) They recommended several additional services for my vehicle, which is fine. However, two of the services they recommended were just done 6 months prior. (3) For the first 2 years that I owned the GV80 there was a feature on my radio that worked properly. Now it's not working properly, and the service center blamed it on XM Radio. They could not fix the issue. More

By far the best experience I have ever had. From cleanliness of the facility and friendliness of the staff—-the standard has been set in what I am looking for in a dealership moving forward. From cleanliness of the facility and friendliness of the staff—-the standard has been set in what I am looking for in a dealership moving forward. More

Staff were courteous and knowledgeable. Accommodations were outstanding. Waiting room was the best i have ever experienced. Accommodations were outstanding. Waiting room was the best i have ever experienced. More

This dealership is beautiful. The staff are so welcoming and friendly. Especially Ahmed, our salesman and Andrew, our finance person, we're great to work with and we're very imp The staff are so welcoming and friendly. Especially Ahmed, our salesman and Andrew, our finance person, we're great to work with and we're very important in our decision to buy from this dealer. More

The dealership is clean and present as a luxury, well run organization that is inviting. organization that is inviting. More

Everyone at this Dealership was professional, knowledgeable, helpful and kind. I bought a new 2026 car which was a new experience for me but it wasn't overwhelming or scary as I feared it would knowledgeable, helpful and kind. I bought a new 2026 car which was a new experience for me but it wasn't overwhelming or scary as I feared it would be. No tricks or unnecessary persuasion. They gave me plenty of time to decide. Highly recommend! More

Very smooth car buying experience. Shane was exceptionally helpful and was well versed on all aspects of the vehicle we were interested in. All in all - no complaints! Shane was exceptionally helpful and was well versed on all aspects of the vehicle we were interested in. All in all - no complaints! More

Tom, Max, and especially Ken were all amazing to work with. Tom and Ken answered all of our question. Tom answered all of our car questions, very knowledgeable, while Ken went over all the financials ver with. Tom and Ken answered all of our question. Tom answered all of our car questions, very knowledgeable, while Ken went over all the financials very thoroughly which was incredibly helpful. Max - thanks for trying to give us great deals! More

We received great customer service from our salesman Shane Monroe and our Service advisor Jerry Williams. Shane Monroe and our Service advisor Jerry Williams. More

This was an excellent experience from our initial exploratory visit through our 2026 G70 purchase several weeks later. Ruben Calderon was our Sales professional and was very helpful throughout the w exploratory visit through our 2026 G70 purchase several weeks later. Ruben Calderon was our Sales professional and was very helpful throughout the whole process. This is a very professional dealership and certsinky was reflected in everyone we met from Sales through finance and the Service Dept. More