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Genesis of Northwest San Antonio

Boerne, TX

Overview
Reviews
4.6
243 Reviews
Genesis Of NW San Antonio Genesis Dealership in San Antonio, TX There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
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25766 Interstate 10 Frontage Rd

Boerne, TX

78006

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Showing 243 reviews

November 23, 2023

Delayed response time of more than 1 month. No follow up when the car is in service. No one answers the phone. More

by JAGTEX93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben
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November 21, 2023

The dealership personnel gave us outstanding customer service—accommodating and sincere people. Great experience! I am impressed with the Genesis product, and we look forward to working with the dealer More

by nbfrkf
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony R. is an exceptional salesperson. He knows his product inside and out.
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November 20, 2023

The dealership is very helpful. They were able to answer any questions i had and some I didn’t know to ask. More

by ALANRHALL
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom mandavi
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November 18, 2023

Received a letter that I applied for credit with the dealership when I never gave them permission to do so. They didn’t cash my buyers check in time, which made this process unnecessarily stressful. More

by lr
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Israel
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November 18, 2023

Easy, Fast, and Efficient. Very professional and not pushy at all. 10/10 recommend going with Israel. More

by ISAAC8106
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel
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November 15, 2023

Very professional staff and special thanks to Ruben, Ernest and Sonya. They made my wait time very short and communication was great More

by sasanmandavi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya
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November 13, 2023

Israel was very professional and nice and answered all our questions. Made sure to try his best to find a car with the features I wanted. More

by elielizondo21
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel
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November 11, 2023

Awesome, Salesperson Tony customer oriented. He was very knowledgeable. Took pride in his job. Great attitude. More

by TMEDIA1
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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November 10, 2023

I was not told about so many things. The things that I was told was a LIE,, More

by MLMYLESWILLIAMS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom M.
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November 08, 2023

Tremendously cordial, responsive, efficient and accommodating. They are dealing with a difficult time as the dealership is undergoing remodeling but nonetheless they couldn’t provide better custome More

by JEFFKAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service manager
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