Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis of Northwest San Antonio
Boerne, TX
243 Reviews
Genesis Of NW San Antonio
Genesis Dealership in San Antonio, TX
There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 243 reviews
Verified Customer
Helpful November 04, 2023
Scheduled an appointment to have my tire change. Earnest was helpful to get me started. However, I was put on the backburner and I waited three hours to get my tire changed. Earnest was helpful to get me started. However, I was put on the backburner and I waited three hours to get my tire changed. More
by STEPHEN2OF3
Employees Worked With
Earnest
November 01, 2023
Took well over 1 hr for an oil change. There was a bay open but my car sat ......After such a delay I feel the dealership should offer a discount or some amenity to the customer There was a bay open but my car sat ......After such a delay I feel the dealership should offer a discount or some amenity to the customer More
by mccloskey1969
Employees Worked With
Maurice
October 29, 2023
I'm pleased with my dealings with the staff at Genesis NW I10. After an initial miscommunication, all was resolved. Tony did an excellent job of taking care of me and my requests. I10. After an initial miscommunication, all was resolved. Tony did an excellent job of taking care of me and my requests. More
by agalvan0
Employees Worked With
Tony, Ken and Matt. Israel assisted Ken with the closing documents.
October 28, 2023
Met immediately by Shane my salesperson. He was knowledgeable, engaging, polite and not pushy. Finance was a breeze and follow up has been excellent. Everyone was so helpful and no one wast He was knowledgeable, engaging, polite and not pushy. Finance was a breeze and follow up has been excellent. Everyone was so helpful and no one wasted my time. I am in LOVE with my new Genesis GV80!!!! Great buying experience!! More
by keboldrick
Employees Worked With
Shane, Ken, Matt
