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Genesis of Northwest San Antonio
Boerne, TX
232 Reviews
Genesis Of NW San Antonio
Genesis Dealership in San Antonio, TX
There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 232 reviews
Verified Customer
Helpful October 14, 2023
Service manager is a very nice individual along with service writer. They treaded me and my wife like the Cadillac dealers used to treat us. service writer. They treaded me and my wife like the Cadillac dealers used to treat us. More
by doug@aittx.com
Employees Worked With
Na
October 13, 2023
Service was good. However I called and left a message 2x’s to schedule service and never rec’d a call back. I ended up driving to the dealership to schedule maintenan However I called and left a message 2x’s to schedule service and never rec’d a call back. I ended up driving to the dealership to schedule maintenance.. More
by Rmelian1
Employees Worked With
Sonia
October 05, 2023
The dealership suffers from being in an area that feels like a third world bizarre. Parking is non-existent. The salesperson helping me knew none of the answers I asked for and consistently needed to ask s like a third world bizarre. Parking is non-existent. The salesperson helping me knew none of the answers I asked for and consistently needed to ask someone else for the information. I understand people need to learn, but it removes the feeling of prestige in buying a nice expensive vehicle when the sales people know nothing of the process in selling the vehicle. More
by Zachpanchella
Employees Worked With
Ana, Matt
September 30, 2023
Purchased a Genesis GV80 in Round Rock. Had one key, they would mail the other. Trouble for me is the 2 keys had to be programed together and I don't live in Round Rock. Sonya Rocha (G of N Had one key, they would mail the other. Trouble for me is the 2 keys had to be programed together and I don't live in Round Rock. Sonya Rocha (G of NW) is a rock start, she spent some time calling Victoria Garcia in Round Rock to get the necessary permissions to do the job here in SATX. And a big thanks for Victoria in providing the assistance, she rocks too! Together these ladies made my day. More
by LORETTAEHRLUND
Employees Worked With
Sonya Rocha, she know the ins and outs. Genesis MUST supply her with a really cool office in the new location.
