Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis of Northwest San Antonio
Boerne, TX
710 Reviews
Genesis Of NW San Antonio
Genesis Dealership in San Antonio, TX
There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 710 reviews
Verified Customer
October 10, 2024
bought 3 cars there and i will never again. the Ac was not working due to filter Installation. I have to bring the car back multiple times to get it fix. they dont keep there wors. the Ac was not working due to filter Installation. I have to bring the car back multiple times to get it fix. they dont keep there wors. More
by DUYNGUYENQUOC1995
Employees Worked With
Poly
October 08, 2024
Shane Monroe was a very nice young man and wasn't pushy at all. We felt no pressure at all to purchase a vehicle. Ken Flynn was very nice as well. Think we were done with our paperwork in less than 30 m at all. We felt no pressure at all to purchase a vehicle. Ken Flynn was very nice as well. Think we were done with our paperwork in less than 30 minutes More
by Foster.rhonda
Employees Worked With
Shane monroe
October 08, 2024
Exceptional service. Everyone was friendly and my car was fixed quickly, and it was returned to clean. I’ll definitely be back. Everyone was friendly and my car was fixed quickly, and it was returned to clean. I’ll definitely be back. More
by MSERICALOFTON
Employees Worked With
Jerry
October 08, 2024
My experience was awesome. Hipolito and Ken represented the company very well. My vehical is running great and I'm satisfied. Hipolito and Ken represented the company very well. My vehical is running great and I'm satisfied. More
by lorenzo.e.moore
Employees Worked With
Hipolito was awesome.
October 08, 2024
I had a good experience, Hunter was very friendly and helpful. He was already prepared with the car I had inquired about set at the front entrance to test drive. It was an easy process to from start to f helpful. He was already prepared with the car I had inquired about set at the front entrance to test drive. It was an easy process to from start to finish. More
by ALISSAMB
Employees Worked With
Hunter, Ken
October 06, 2024
Jerry is the reason I have changed my mind about this dealership. He is on top of everything, answers his calls and ensures I’m good with the service. I appreciate his responsiveness. dealership. He is on top of everything, answers his calls and ensures I’m good with the service. I appreciate his responsiveness. More
by VCOLLIERREALTOR
Employees Worked With
Jerry
October 05, 2024
Service was excellent. Jerry took great care of me. The only glitch was several voicemail messages that appeared to go into a black hole. I am sure they found the issue and Jerry took great care of me. The only glitch was several voicemail messages that appeared to go into a black hole. I am sure they found the issue and corrected it. More
by LYLEJG1
Employees Worked With
Jerry Williams
October 05, 2024
Jerry and the other service advisor are swamped. Too many calls not enough manpower. Took 4 days of calling and leaving messages until we got a return call. Once we finally got he car scheduled Too many calls not enough manpower. Took 4 days of calling and leaving messages until we got a return call. Once we finally got he car scheduled for service everything was fine More
by STRINGSHOT
Employees Worked With
Jerry
