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Genesis of Northwest San Antonio
Boerne, TX
685 Reviews
Genesis Of NW San Antonio
Genesis Dealership in San Antonio, TX
There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 685 reviews
May 30, 2024
It’s about time there’s a decent dealership somewhere in central Texas. My previous experiences with Genesis service has absolutely sucked. This is resulting in me trading the vehicle away. Lack of service central Texas. My previous experiences with Genesis service has absolutely sucked. This is resulting in me trading the vehicle away. Lack of service points and TERRIBLE service experience at previous locations. Jerry and this new dealership almost…..ALMOST changed my mind about keeping the vehicle. More
by RON@LOSLOZANOS.COM
Verified CustomerEmployees Worked With
Jerry
May 29, 2024
The employees were knowledgeable and very efficient when I came to purchase my current vehicle. I worked with Jordan and Israel who were a huge help. I came to purchase my current vehicle. I worked with Jordan and Israel who were a huge help. More
by vawheeler7
Employees Worked With
Jordan, Israel
May 24, 2024
My rating is due to the outstanding service received from my salesperson - who has continued to provide top notch customer service. Tony has quickly responded to all my inquiries, and I have no doubt he wil my salesperson - who has continued to provide top notch customer service. Tony has quickly responded to all my inquiries, and I have no doubt he will continue to do so. As for the pricing and & warranty process, I found it confusing and I received a notice that I was turned down for credit when I never applied -- I paid cash for my GV80. Getting my final vehicle registration was a debacle. I received a call that my plates were in. Since I was transferring handicap plates, I asked for the registration to be mailed. After about a week, I called Tony to follow-up, and he was told they did not mail plates or registration. I drove all the way over only to discover that they had, in fact, mailed the registration of my handicapped plates. Tony was also the person who ensured I received my Wash Tub membership. More
by mkmeikle
Employees Worked With
Tony Rabini
May 23, 2024
Shane was great and had everything wrapped up and ready before I even showed up. Signed some e-docs and was out the door in about an hour with a quick set up and run down on the car's tech and settings. before I even showed up. Signed some e-docs and was out the door in about an hour with a quick set up and run down on the car's tech and settings. More
by mike.p.poland
Employees Worked With
Shane
