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Genesis of Portland

Portland, OR

Overview
Reviews
Vehicles
4.8
29 Reviews
Call Dealership (503) 203-4600
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9008 Southwest Canyon Road

Portland, OR

97225

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Showing 29 reviews

May 01, 2025

Just had our Genesis picked up for a recall service. The shop and service was exceptional. They only had the car for about 3 hours. When it was delivered it had been washed, looking great. Nice job. More

by frosendale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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April 27, 2025

Friendly and efficient throughout sales and purchase. Easy process from beginning to end—very satisfied. More

by dvanzyl0649
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan
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Apr 29, 2025 -

Genesis of Portland responded

We're delighted to hear that the sales and purchase process was smooth and satisfying for you at Genesis of Portland. Thank you for sharing your experience with us!

April 18, 2025

My recent service experience at Genesis of Portland was excellent in the following ways: 1) Michael was courteous and efficient: 2)the service technician did everything he was supposed to do carefully and More

by Lew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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May 01, 2025 -

Genesis of Portland responded

We're glad to hear that Michael and our service technician provided excellent service at Genesis of Portland. We appreciate your feedback regarding the atmosphere and will take it into consideration as we strive to improve every aspect of our customer experience. Thank you for sharing your thoughts with us.

April 18, 2025

Great salesperson, not pushy, follow up and communication were excellent. In and out of the dealership is n a short period of time. More

by Jmpeterson6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moonnoothorn Souliyalaovong
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Apr 21, 2025 -

Genesis of Portland responded

We're delighted to hear about your positive experience at Genesis of Portland! Our team strives for efficient and seamless service. Thanks for sharing!

April 17, 2025

The Dealer provided a hassle free, friendly environment. Chris was well informed regarding the vehicle as well as options for finanacing. Finanace staff was very knowledgeable and helful. Great experience. More

by patco13
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher May
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Apr 18, 2025 -

Genesis of Portland responded

We're delighted to hear that Chris and the finance team at Genesis of Portland made your experience hassle-free and enjoyable. Thank you for sharing this positive feedback, we hope you're enjoying your new vehicle!

April 17, 2025

Moon was amazing as a professional, knowledgeable sales person. His willingness to help and patient sealed the deal. Finance meeting was actually enjoyable! Five stars for excellent staff! More

by 1joelaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moon.
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Apr 18, 2025 -

Genesis of Portland responded

We're delighted to hear that Moon and our team at Genesis of Portland made your experience so positive! Thank you for the fantastic review. Enjoy your new vehicle!

April 11, 2025

They are good and take care of the customer. They were professional and courteous. Thank Evan and Jordan for the help! More

by Moin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan, Jordan and Dillon
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Apr 11, 2025 -

Genesis of Portland responded

Moin, we're delighted to hear that Evan and Jordan provided you with professional and courteous service at Genesis of Portland. Thank you for the kind words!

April 01, 2025

I purchased a new vehicle from this dealership and was disappointed my salesperson was not very knowledgeable about the car I expressed interest in. Although Mike M. was quite friendly and easy to work wi More

by Nitesky9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike M.
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March 22, 2025

My experience at Genesis Portland was truly amazing. From the moment I walked in, I was greeted by a friendly and welcoming staff, making me feel at ease right away. The atmosphere was warm and inviting More

by Elijah Yi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Moses
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Mar 24, 2025 -

Genesis of Portland responded

Elijah, we're delighted to hear that your experience at Genesis of Portland was memorable and exceeded expectations. Our team is dedicated to providing exceptional service in a welcoming environment, so it's wonderful to know we hit the mark for you. Thank you for recommending us!

March 20, 2025

Our sales experiance was very low pressure and smooth throughout the whole buying process. Our sales rep, Moon, was wonderful to work with. Dillon in finance was great as well, helping us understand and More

by young.faye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moon and Dillon
Report | Print
Mar 20, 2025 -

Genesis of Portland responded

Thank you for sharing your positive experience with us at Genesis of Portland! We're delighted to hear that Moon and Dillon made the process smooth and enjoyable. We appreciate your kind words, and we're here if you need anything in the future!

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