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Genesis of Portland

Portland, OR

4.8
28 Reviews

9008 Southwest Canyon Road

Portland, OR

97225

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Showing 28 reviews

March 12, 2025

Excellent experience. Caring snd professional. Moon was a great sales consultant and Dillon made the F&I experience enjoyable. Highly recommend this dealership and the More

by Dmperry777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moon, Dillon
Mar 13, 2025 -

Genesis of Portland responded

Thank you for the glowing review! We're delighted to hear that Moon and Dillon provided such a positive experience at Genesis of Portland. Your recommendation means a lot to us, and we hope you're enjoying your new vehicle!

March 11, 2025

Excellent Job! Professional and positive minds. Jonathan and Moon - I would definitely recommend this dealership to anyone looking for a new car. More

by eepundream
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan & Moon
Mar 12, 2025 -

Genesis of Portland responded

Thank you for the fantastic feedback! We're delighted to hear that Jonathan and Moon provided a professional experience at Genesis of Portland. We appreciate your recommendation and hope to see you again in the future!

February 27, 2025

Michael is great to work with. Provided excellent service and communication. Unable to complete all needed services in one day, they returned my vehicle to me at home. I live 2 More

by imglad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 27, 2025 -

Genesis of Portland responded

We're delighted to hear that Michael and the Genesis of Portland team provided excellent service and went above and beyond with your vehicle's return. Thank you for sharing this positive experience, we truly appreciate it!

February 08, 2025

Showroom was clean and well maintained. Facilities were outstanding. The Sales person we dealt with was quite knowledgeable and did an outstanding job of listening and communicating More

by jp98683
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher May from Sales and Brandon (don't know his last name) from finance.
Feb 08, 2025 -

jp98683 responded

This was our first experience with Genesis of Portland. I must say were quite pleased with the outcome. Having owned three Hyundai family vehicles (2 Azeras and one Genesis) we felt our purchase and the handling was superior to in all respects to our previous three vehicle purchases. Christopher May was exceptional.

Feb 10, 2025 -

Genesis of Portland responded

We are glad to hear that Christopher and our team provided excellent sales support. Thanks for choosing Genesis of Portland and sharing this feedback with us.

February 05, 2025

Best car purchase experience in my 53 years of car buying. First service just done. It was done very professionally and the staff in service could not have been nicer, This dealership makes it so easy More

by ibshive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales dept./ Jack in service and the great guy who picked the car up
Feb 05, 2025 -

Genesis of Portland responded

Thank you for sharing your wonderful experience with Genesis of Portland! We're delighted to hear that both your car purchase and first service were handled professionally by our team. We appreciate the kind words and look forward to serving you again in the future!

February 04, 2025

Good customer service and quick processing time. Salesman are very accommodative to customer needs at all times. More

by Sai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Feb 04, 2025 -

Genesis of Portland responded

Sai, we're delighted to hear that you had a positive experience with our team at Genesis of Portland. We strive to provide excellent customer service and appreciate your feedback!

January 12, 2025

Great customer service! We enjoyed working with Chris and found him very knowledgeable concerning the GV 80 Coupe that we purchased. More

by rschultz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris May
Jan 13, 2025 -

Genesis of Portland responded

We're delighted to hear that Chris provided you with great customer service at Genesis of Portland. Enjoy your new GV 80 Coupe!

January 04, 2025

Premium price for routine service and no parking for service customers. Other premium cardelers I have used, Lexus, BMW and Audi are superior. More

by G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack
Jan 15, 2025 -

Genesis of Portland responded

Thank you for sharing your feedback. We strive to provide a premium experience, and it's clear we have room for improvement in this area. Your comments are valuable, and if there's anything specific you'd like us to address or discuss further, please feel free to reach out. Thank you, Will Pak - Sales Manager - 503-203-4600

January 02, 2025

Chris May, sales rep at Genesis of Portland is the best! He is friendly, knowledgeable and cares about the customer experience. I did not feel pressured during my visit to the dealership. He was able to get More

by klew67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher May
Jan 02, 2025 -

Genesis of Portland responded

We're delighted to hear that Chris provided such a positive experience at Genesis of Portland! It's great to know you felt comfortable and got an excellent deal on your new lease. Enjoy driving your 2025 Genesis sedan!

December 21, 2024

I would recommend Genesis of Portland. They have a large inventory, nice lounge, and a friendly, knowledgeable team. Great experience. More

by britton_smith
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Moses, Broadie, Alan
Dec 23, 2024 -

Genesis of Portland responded

Thank you for recommending Genesis of Portland! We're delighted to hear that our inventory, lounge, and team made your experience a great one. We look forward to welcoming you back in the future!