Genesis of Portland

Valet service on time and courteous. Service complete with clean car. 2025 GV80 Coupe m Service complete with clean car. 2025 GV80 Coupe m More

UNETHICAL, UNPROFESSIONAL. I have gone out of my way to get my Genesis serviced here but no more. After a scheduled, premium oil change, with a 9:15 am drop off, my car was not I have gone out of my way to get my Genesis serviced here but no more. After a scheduled, premium oil change, with a 9:15 am drop off, my car was not done by 4 pm. At that point they said I would need tires soon, so I said go ahead and do that too. They ended up having my car for 3 days. Drove home in the dusk/dark and pouring rain. Next drive, during the day with little rain, I noticed a large chip on my passenger side windshield with a suction mark circle around it. I did not drop my car off with that chip, I wasn’t asked about (or told) if I wanted a chip repair during the 3 days they had it. No mention of it on any paperwork. Additionally, I paid $125 for a window treatment service and my wipers are chatttering (even after cleaning them off myself) my windshield has line marks all up it from the chattering, no water beading, and I’m not sure what windshield treatment leaves suction cup marks after it’s done. When I brought my concerns up, I was not answered until I pinged them again asking if they received the pictures I sent or did they need them resent. The reply I ended up getting was “the chip was there when the car was dropped off” and to bring the car back. That was it. Asked to speak to manager, who was/is apparently sick all last week. Was told we would get a call on Fri 3/13/26 to follow up if the manager was still out- never happened. A message was left this weekend that we expect a call Monday. I took my car there for a premium oil change, and added the tires. Drove home with a dirty, chipped windshield, messed up wipers and an obviously mark of someone trying to repair that chip, unsuccessfully, and then not even taking the time to hide their sketchy behavior. A $2k service, that took 3 days to do, where I had to take extra time off at work to accommodate their pace, only to leave with a damaged car, and clearly paying for services not rendered. More

Hunter was absolutely fantastic. I walked in there with the simple goal of sitting in a G90 as it has been one of my dream cars for awhile… ended up leaving with one. Him and Travis I walked in there with the simple goal of sitting in a G90 as it has been one of my dream cars for awhile… ended up leaving with one. Him and Travis were incredibly kind and helpful and got me a great rate on a full 10 year warranty as well. I pinched myself this morning when I woke up and saw the car sitting outside my house! More

Thanks Moon for providing my family an excellent buying experience! We really appreciated you reading the family dynamics and making buying our daughter her 1st car a positively memorable experience, addre experience! We really appreciated you reading the family dynamics and making buying our daughter her 1st car a positively memorable experience, address all our questions/concerns, and take the stress out of buying a used car. Thanks again! My daughter and wife a really happy and love her new car. —Brian Kluge More

Like the dealership and service department. If they can solve my gas tank ventilation issue it would be 5 stars If they can solve my gas tank ventilation issue it would be 5 stars More

They were very friendly , responded to what needed to done and finished it on time. done and finished it on time. More

This Dealership defines how Gentlemen sell cars. They were attentive from first approach to after the sale. Trampas and John were great to work with. They kept in contact throughout the sale and aft They were attentive from first approach to after the sale. Trampas and John were great to work with. They kept in contact throughout the sale and afterwards. Highly recommend you check them out. More

We negotiated the deal before arriving at the dealership. Everything went smoothly from start to finish. Everything went smoothly from start to finish. More

I was very impressed by the service they gave. They gave me valet service they brought a loaner car while they did a 11,000 mile check up they brought it to Salem, OR Which is approximately 40 mi They gave me valet service they brought a loaner car while they did a 11,000 mile check up they brought it to Salem, OR Which is approximately 40 miles from where I live and they brought the my car and had been washed an vacuumed inside! That was a total surprise to me. I recommend them wholeheartedly. Thanks for all you did f More