
Genesis of Scottsdale Service
Scottsdale, AZ
Filter Reviews By Type
Showing 25 reviews
Scheduling was easy. The new facility is a work of art! Dov is professional and helpful. My experience at Genesis of North Scottsdale has never been less than excellent. The new facility is a work of art! Dov is professional and helpful. My experience at Genesis of North Scottsdale has never been less than excellent. This visit was no exception. More
Eric was great. He gave me a lot of insight and tips on the features of the car and the servicing of the car was exceptionally quick. He gave me a lot of insight and tips on the features of the car and the servicing of the car was exceptionally quick. More
This is the second Genesis we bought this month. Tyson Chapman secured both of these deals for us as well as Missael and Jon Gorton . We were treated right didn't have to spend all day negotiating a Tyson Chapman secured both of these deals for us as well as Missael and Jon Gorton . We were treated right didn't have to spend all day negotiating and wasting time. They made you feel like friends, and worked hard at meeting your budget. I consider this a different experience I had with Porsche and Mercedes. Those dealerships act entitled to, like you're doing them a favor by being there. The Genesis vehicles are superior in luxury and comfort. I usually buy GM products, my wife Mercedes, Lincoln. We are extremely pleased of the quality and luxury. Glad we came on board. Thank you More
An absolutely fantastic customer service experience. Andrew and Matt delivered a flawless and efficient service experience. They are both exemplary "brand ambassadors" for Genesis of Scottsdale. Well Andrew and Matt delivered a flawless and efficient service experience. They are both exemplary "brand ambassadors" for Genesis of Scottsdale. Well done all!! More
Casey and Jonathan really went the extra mile and I can’t thank them enough. Even though I wasn’t purchasing a Genesis, they definitely made me feel welcomed, accepted and genuinely appreciated for my under thank them enough. Even though I wasn’t purchasing a Genesis, they definitely made me feel welcomed, accepted and genuinely appreciated for my under 10k car purchase. Literally the best customer service I’ve ever had. I love my “new to me” Ford and I can’t thank you enough! More
Cody has been our service rep since our GV70 purchase and has consistently provided clear and pleasant explanations for our visits for scheduled maintenance. His attention to our need for a loaner vehicle e has consistently provided clear and pleasant explanations for our visits for scheduled maintenance. His attention to our need for a loaner vehicle each time is appreciated since we live out of the Scottsdale area - it is always ready, clean, and washed for us. More
This dealership demonstrates the proper way to work with a new customer. No pressure tactics at all. No bait and switch. Just straight up info on what we were buying. a new customer. No pressure tactics at all. No bait and switch. Just straight up info on what we were buying. More