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Genesis of Scottsdale Service

Scottsdale, AZ

4.9
73 Reviews

8445 E. Frank Lloyd Wright Blv

Scottsdale, AZ

85260

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Showing 73 reviews

August 08, 2026

Dov is excellent. He always gets me in and out quickly and explains everything clearly. I trust his expertise. More

by jeffrey11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dov Goldman
August 01, 2026

Great customer service, friendly staff and attention to the customer needs and issues; this dealership has it all. More

by Cy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dov and Michael
Aug 03, 2026 -

Genesis of Scottsdale Service responded

Thank you, Cy! We're delighted to hear you enjoyed our customer service and found our team attentive to your needs. Providing a friendly environment is our priority, and it's wonderful to know you felt that during your visit. We appreciate your kind words and support! Regards, Josh Wojtyna Parts & Service Director joshua.wojtyna@earnhardt.com

July 30, 2026

Ben was very helpful with issue and made sure things gone done right the first time More

by coreyneureuther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 31, 2026 -

Genesis of Scottsdale Service responded

Thank you for your kind words about Ben! It’s wonderful to hear that he provided such attentive service and ensured everything was handled perfectly. We appreciate your feedback and hope to continue delivering exceptional experiences in the future. Enjoy your day! Regards, Josh Wojtyna Parts & Service Director joshua.wojtyna@earnhardt.com

July 29, 2026

Genesis of Scottsdale provided the most honest interactions we have ever experienced in a dealership. From initial contact thru final transaction, each staff member displayed integrity, truthfuln More

by sandee3386
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Sinica, Jose (Luis) Campos
Jul 30, 2026 -

Genesis of Scottsdale Service responded

Thank you for sharing your wonderful experience! It’s fantastic to hear that our team, especially Nate and Jose, made your journey smooth and enjoyable. We pride ourselves on honesty and integrity, and it’s rewarding to know that we met your expectations. Enjoy your new vehicle! Regards, James Orosco General Manager James.Orosco@earnhardt.com

July 24, 2026

It was a regular scheduled maintenance visit on my 2026 GV70, everything went well and the work was done in a timely manner. My only concern/complaint is why I have to call the day before my appointment to More

by gmaytag
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 27, 2026 -

Genesis of Scottsdale Service responded

We're happy to see you received both prompt and quality service. Regarding the loaner vehicle, they are in constant rotation, and their availability depends on other customers returning their vehicles on time, as well as unpredictable repair timelines for cars currently in the shop. We are currently working to add more to our fleet, so guests are able to reserve them more than 24 hours in advance. We appreciate your feedback regarding this and we look forward to seeing you here at your next visit. Regards, James Orosco General Manager James.Orosco@earnhardt.com

July 01, 2026

Provides quality service. Service Advisor / Dov Goldman provides VIP service and does a good job of explaining the services to be performed. More

by mdickes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dov Goldman
Jul 02, 2026 -

Genesis of Scottsdale Service responded

Thank you for your kind words! We're delighted to hear that Dov provided you with such attentive service and thorough explanations. Our team aims to create a VIP experience for every customer, and it's wonderful to know we hit the mark with you. Your feedback means a lot! Regards, Josh Wojtyna Parts & Service Director joshua.wojtyna@earnhardt.com

July 01, 2026

We had a very pleasant experience and Justin was knowledgeable and able to answer all of our questions about the vehicle. More

by hubbspub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin and Luis
Jul 02, 2026 -

Genesis of Scottsdale Service responded

Thank you for sharing your experience! It's fantastic to hear that Justin was able to provide you with the knowledge and support you needed. We're committed to ensuring our customers feel informed and confident in their choices. We appreciate your kind words and hope you enjoy your new vehicle! Regards, James Orosco General Manager James.Orosco@earnhardt.com

June 28, 2026

Work was performed on my car as honest, it was done in a timely manner, and Dov explained everything to me in detail. More

by mikeyelinek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dov
Jun 29, 2026 -

Genesis of Scottsdale Service responded

Thank you for sharing your experience! It’s great to hear that Dov provided clear communication and timely service. We always strive for honesty and transparency, so your feedback really means a lot to us. We look forward to assisting you again in the future! Regards, Josh Wojtyna Parts & Service Director joshua.wojtyna@earnhardt.com

June 13, 2026

Every service with Ben Girard is handled extremely professionally. It’s easy to make an appointment and to get a loaner when necessary, and he explains things so I always understand what’s going on. More

by Jeannette.meier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Girard
Jun 15, 2026 -

Genesis of Scottsdale Service responded

Thank you, Jeannette, for your wonderful feedback! We're glad to hear that Ben provided you with exceptional service and clear explanations. It's great that you found the appointment process smooth and appreciated the loaner option. Your satisfaction means a lot to us! Regards, Josh Wojtyna Parts & Service Director joshua.wojtyna@earnhardt.com

June 12, 2026

Ben Girard and the service technician did a great job with our service and made sure everything was fixed the first time. Ben also clearly communicated throughout so we knew what to expect. He also made More

by Nino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Girard
Jun 15, 2026 -

Genesis of Scottsdale Service responded

Thank you for your wonderful feedback, Nino! It’s fantastic to hear that Ben and the team provided such a thorough and communicative service experience. We’re glad your GV70 was returned looking great! Your satisfaction means a lot to us, and we appreciate you taking the time to share. Regards, Josh Wojtyna Parts & Service Director joshua.wojtyna@earnhardt.com

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