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Genesis of Scottsdale Service

Scottsdale, AZ

5.0
47 Reviews

8445 E. Frank Lloyd Wright Blv

Scottsdale, AZ

85260

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Showing 47 reviews

December 27, 2025

Had battery problem with 2 yr old GV80. Called dealer and they immediately arranged to pickup car with specialized tow truck. Once at dealer even though busy they got me a loaner so no wait More

by rickb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Nessis
December 14, 2025

Great experience, easy transaction, knowledgeable and courteous staff highly recommended to all looking to purchase an automobile More

by royal-alto-dingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
Dec 15, 2025 -

Genesis of Scottsdale Service responded

We're thrilled to hear you had a great experience with our knowledgeable team. Your recommendation means a lot to us, and we look forward to helping more customers find their perfect automobile! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 12, 2025

Never thought I would utter this about a Car Dealership BUT it was an Outstanding experience. Very professional,, courteous and respectful. No high pressure tactics. Austin was a gem to work with and very More

by FGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 15, 2025 -

Genesis of Scottsdale Service responded

We're pleased to hear you had such a positive experience! Our team strives to provide a professional and respectful environment, and it’s great to know Austin made a lasting impression. Thank you for your kind words and for choosing us! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 10, 2025

This dealership will change the way you feel about buying anew car - in a GOOD way. Awesome folks working there. You won't believe it... More

by jaybug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
justin, Jonothan
Dec 11, 2025 -

Genesis of Scottsdale Service responded

Thanks for the fantastic feedback! We're glad that our team made your car buying experience so positive. We strive to change perceptions and provide exceptional service. Your support means a lot to us! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 07, 2025

Unique location for a car dealership. Fortunately there is plenty of parking across the street in a multi story parking garage. Divounte was my rep. He was helpful courteous and profesion More

by rich.bellkey
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dovounte and John.
Dec 08, 2025 -

Genesis of Scottsdale Service responded

Thank you for your feedback, Rich! We're glad you enjoyed your experience and found our location convenient. We'll be sure to pass along your kind words to Divounte. We appreciate your support and look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 30, 2025

Do Goldman was most helpful and courteous. He explained why the check engine light had come on and had I taken care of. I’e always received excellent service from Scottsdale Genesis. More

by kschoenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dov Goldman
Dec 01, 2025 -

Genesis of Scottsdale Service responded

Thank you for your fantastic review! We're thrilled to hear that Do Goldman provided you with helpful and courteous service. Our team is dedicated to ensuring you have a great experience every time. We appreciate your feedback and look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 14, 2025

My experience in test driving and purchasing my car was excellent and done in a timely manner. Only negative thing was finding parking to the dealership in Scottsdale Quarters. More

by jkghanat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aamir, James
Nov 17, 2025 -

Genesis of Scottsdale Service responded

Thank you for your fantastic review! We're thrilled to hear you had an excellent experience with your test drive and purchase. We appreciate your feedback about parking and will look into ways to improve that aspect. Enjoy your new car! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 13, 2025

Eric greeted me with a smile and enthusiasm when I brought my car in for a minor recall. He was excellent with communication throughout and when I returned he made sure my car was ready for me to tak More

by jillwilson2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 14, 2025 -

Genesis of Scottsdale Service responded

Thank you for your fantastic feedback, Jill! We’re thrilled to hear about your positive experience with Eric. Our team strives to provide excellent service, and it’s great to know that we met your expectations. We look forward to seeing you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 05, 2025

Took my car in for service and was greeted by Eric. He was polite and helpful. The work was done and returned to me sooner than expected. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Sterling
Nov 06, 2025 -

Genesis of Scottsdale Service responded

Thank you for sharing your positive experience, Rick! We're glad to hear that Eric provided you with excellent service and that your car was ready sooner than expected. We appreciate your support and look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 05, 2025

Eric was excellent in his description of services and overall condition of my vehicle. Everything completed as promised and on time. Very easy to work with More

by Salichtenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 06, 2025 -

Genesis of Scottsdale Service responded

We're thrilled to hear about your positive experience with Eric. Providing excellent service and clear communication is our priority, and it's great to know we met your expectations. We appreciate your feedback! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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