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Genesis of Scottsdale Service

Scottsdale, AZ

5.0
25 Reviews

8445 E. Frank Lloyd Wright Blv

Scottsdale, AZ

85260

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Showing 25 reviews

February 28, 2025

Thank you Casey and Lui for facilitating such an easy and seamless vehicle purchase. I felt welcomed from initial contact with Casey (Salesperson) through the Financing (Lui) negotiating/finalizing phase. I More

by anf1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey, Lui
Mar 03, 2025 -

Genesis of Scottsdale Service responded

Thanks for the fantastic review! We’re thrilled to hear that you had a seamless experience with Casey and Lui. Your recommendation means a lot to us, and we’re here for any future vehicle needs! Enjoy your new ride! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 26, 2025

Let's just say that Cody is such an asset to this place! What a great personality and so easy to talk to. He makes you feel like you are an instant friend, We cannot say enough good things about him. The se More

by The Kurtti's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 27, 2025 -

Genesis of Scottsdale Service responded

We're thrilled to hear about your positive experience with Cody. His friendly approach is truly a part of what makes our team special. We appreciate your kind words and look forward to serving you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 15, 2025

Dealership may be difficult to find, but worth it! Ask for salesperson, Chris Reed. He’s the BEST! Very responsive, great customer service. More

by Terryk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Reed, Jonathon Barton
Feb 18, 2025 -

Genesis of Scottsdale Service responded

Thanks for the fantastic review, Terryk! We're thrilled to hear you had a great experience with Chris. We appreciate your feedback and are glad you found us worth the search! Looking forward to assisting you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

February 01, 2025

I love coming to get my car taken care of here! Cody is a super nice young man. He is super helpful and is always willing to help me when I need it! More

by shanbret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 03, 2025 -

Genesis of Scottsdale Service responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoy your visits and appreciate Cody's dedication. Our team is always here to help, and we look forward to seeing you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 31, 2025

The dealership is great. Service is good and the team is competent. They take good care of my car. Needs a better plan for service scheduling. I was once told I would need to More

by stevenmhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Feb 01, 2025 -

Genesis of Scottsdale Service responded

Steven, We're happy to see that overall you're satisfied with the service you receive here. We're currently working to improve our service process so we can accommodate our guests in a much more timely manner and provide them with loaner vehicles. Your feedback is extremely valuable to us and we look forward to providing you with the 5-star service you deserve at your next visit. See you then. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 24, 2025

Cody was extremely helpful, professional, and responsive to our unanticipated service needs. We would recommend him highly. More

by bdavidson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 27, 2025 -

Genesis of Scottsdale Service responded

Thank you for the fantastic feedback! We're thrilled to hear that Cody was able to assist you effectively. Your recommendation means a lot to us, and we’re proud to have team members who go above and beyond for our customers. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 21, 2025

Wonderful experience-Cody’s customer focus is a tribute to his professionalism and satisfaction. Thank you, Cody! More

by golee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 22, 2025 -

Genesis of Scottsdale Service responded

Thanks for the fantastic review! We're thrilled to hear about your wonderful experience with Cody. His dedication to customer satisfaction truly shines through. We appreciate your support and look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 09, 2025

I was thankful for Genesis of Scottsdale helping me after my original dealer Oxendale of Flagstaff failed. Dov Goldman was incredibly accommodating. They serviced my 2024 Genesis GV80, installed a trailer More

by PILOT511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dov Goldman
Jan 10, 2025 -

Genesis of Scottsdale Service responded

We're thrilled to hear about your positive experience with Dov and our team at Genesis of Scottsdale. Providing exceptional service is our priority, and we’re glad you enjoyed the loaner GV80. We look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 28, 2024

Excellent service from Cody always goes above and beyond The expected. Easily the best after sale service, including the German brands. More

by Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Dec 30, 2024 -

Genesis of Scottsdale Service responded

Thank you, Gordon! We're thrilled to hear about your positive experience with Cody. Our team strives to provide exceptional service, and it’s great to know we’ve met your expectations. Your feedback motivates us to keep going above and beyond! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 23, 2024

Bought a used 2022 G80 in November & brought it in for warranty repairs in December. Cody & his technical service people all did an excellent job, provided me with a loaner and were a pleasure to deal wit More

by MadDog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Dec 26, 2024 -

Genesis of Scottsdale Service responded

Thanks for the fantastic feedback! We’re thrilled to hear that Cody and our service team provided you with great support during your warranty repairs. We aim to make every experience as smooth as possible, and it’s wonderful to know we hit the mark for you! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com