
Genesis of Smithtown
Saint James, NY
Filter Reviews by Keyword
By Type
Showing 35 reviews
Staff knowledgeable, friendly and professional. My salesman Michael went above and beyond assisting me for settling on my 2025 GV80 Prestige . Michael worked with explaining all its features and n My salesman Michael went above and beyond assisting me for settling on my 2025 GV80 Prestige . Michael worked with explaining all its features and never pressured me on picking what I wanted or didn’t want. At close he explained all features which are enormous and how to find and set them to the way that worked for me. I fully endorse this dealership and if I continue with Genesis which seems the case I’ll buy mine here More
Darlene was fantastic to work with during the financing of my car. She dedicated herself to finding the best rate and monthly payment that fit my budget as a single mother of three. She genuinely listened of my car. She dedicated herself to finding the best rate and monthly payment that fit my budget as a single mother of three. She genuinely listened to my needs and managed to secure a payment plan that saved me money each month. On the day I was set to pick up my car, Darlene had all the necessary paperwork prepared. I was able to complete everything quickly. I would highly recommend her to anyone in search of someone who genuinely cares about your best interests. More
I had the great pleasure of working with Vinny Q. from Smithtown Genesis. After a car accident, I found myself in urgent need of a vehicle. Vinny was very understanding and made every effort to secur from Smithtown Genesis. After a car accident, I found myself in urgent need of a vehicle. Vinny was very understanding and made every effort to secure the best price for me. When I decided to purchase the car, he had all the necessary paperwork prepared for my pick-up day. I was able to complete the process in a timely manner. Vinny is very personable and attentive to my needs and preferences. I highly recommend him to anyone looking for someone dedicated to helping you find the right car for your needs. More
Requiring a minor adjustment after my vehicle purchase I brought the vehicle in for service. Chris Aleman quickly came to greet me. Chris was nothing short of a true professional. He showed care and concern brought the vehicle in for service. Chris Aleman quickly came to greet me. Chris was nothing short of a true professional. He showed care and concern and quickly provided me with an appointment with a courtesy vehicle. When I showed up for my appointment, Joe came out and started to assist me until Chris was available. The best and most professional team of a vehicle service center I have ever encountered. More
Very nice dealership and very nice employees. Tamara and Maureen at the reception desk are beyond pleasant to engage with. Exceptionally clean showroom and service garage. My sales rep Christian Tamara and Maureen at the reception desk are beyond pleasant to engage with. Exceptionally clean showroom and service garage. My sales rep Christian went out of his way to show me multiple vehicles as I was on the fence about a sedan vs small SUV. Finally decided on a Ceres Blue GV70 Sport Prestige package which was virtually unavailable anywhere except factory build, which I ordered and rolled the dice on whether it would arrive pre June 3 tariff expiry. Rob the sales manager was able to locate one out of state and had it delivered here where it met with my approval and out the door we went. Everything went smoothly and no surprises anywhere in the process. Would highly recommend with zero reservations. . More
Outstanding in every way. Management, sales and service are all exceptional. Absolute best team I’ve worked with. Christian, Rob and the service team go out of their way to pl Management, sales and service are all exceptional. Absolute best team I’ve worked with. Christian, Rob and the service team go out of their way to please. On top of this all the car is great, easy to drive and the technology is understandable. Overall the entire experience is.A+++! More
Been a customer since 2008. Friendly people. I still bring my Infiniti there for service. I won't take it to Nissan. Friendly people. I still bring my Infiniti there for service. I won't take it to Nissan. More