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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
333 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 333 reviews

July 28, 2026

Always treated like a VIP. Thank you Jose for the great service and the hospitality SB Genesis. #Genesisforlife More

by joegarcia0035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Jul 28, 2026 -

Genesis of South Bay responded

It’s great to hear you felt like a VIP. Thank you for trusting us with your Genesis GV70 and for acknowledging our hospitality. Donnie and the team look forward to your next visit.

July 28, 2026

Es un lugar donde la personas te resiven con una sonrisa y donde te hacen sentir como en casa More

by gonle566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2026 -

Genesis of South Bay responded

Thank you for sharing your experience. We’re happy Donnie and the team greeted you with a smile and made your Genesis GV80 service feel like home. We look forward to assisting you again.

July 27, 2026

Excellent service center And sent me a read out of what was done! Im showing my family and friends this vehicle They are so happy for me and my purchase More

by TORRI156
Recommend Dealer
Yes
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Jul 27, 2026 -

Genesis of South Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 27, 2026

Very excellent! !! Highly recommend this dealership for their excellent service. I had a great experience at this dealership. Everyone was friendly, professional, and More

by luckhee2003
Recommend Dealer
Yes
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Jul 27, 2026 -

Genesis of South Bay responded

Thank you for choosing us to service your Genesis Electrified GV70. We’re delighted the team was friendly, professional, and answered every question without pressure. It’s great to hear the visit felt smooth and stress-free, and we appreciate your recommendation.

July 27, 2026

Prompt courteous Professional and polite Efficient customer friendly and approachable So so so sorry no more More

by clscottmd
Recommend Dealer
Yes
Employees Worked With
Benson and Jason
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Jul 27, 2026 -

Genesis of South Bay responded

Thank you for the five-star rating. We’re glad our team provided prompt, courteous and professional service for your Genesis G90. We look forward to welcoming you back for your next visit.

July 27, 2026

My experience has been excellent The staff has been professional courteous and responsive to my concerns and inquiries More

by clscottmd
Recommend Dealer
Yes
Employees Worked With
Rodolfo JC and Benson
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Jul 27, 2026 -

Genesis of South Bay responded

Thank you for sharing your experience with the service on your Genesis G90. We’re glad our professional and courteous team was responsive to your concerns. We appreciate you trusting us with your vehicle and look forward to assisting you again.

July 27, 2026

The Salesman (David) was respectful , not pushy, patient, and answered my questions. He also delivered the car to my house at OC. More

by saeedeh25
Recommend Dealer
Yes
Employees Worked With
David
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Jul 27, 2026 -

Genesis of South Bay responded

Thank you for awarding us five stars and sharing your experience. We’re glad our team was respectful, patient, and answered all of your questions, and that home delivery of your Genesis GV70 in OC made things easy. Enjoy the ride, and please let us know if there’s anything else we can assist with.

July 26, 2026

Last name on contract was missing a word. Lease offer missing some details. Deliver not on time More

by WISAM_SAQA
Recommend Dealer
No
Employees Worked With
Broker
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Jul 30, 2026 -

Genesis of South Bay responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 26, 2026

Joe was very helpful in communing what my car status was as well as the options I had to resolve the situation More

by dortizluis
Recommend Dealer
Yes
Employees Worked With
Jose
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Jul 26, 2026 -

Genesis of South Bay responded

We’re pleased our team kept you informed about your Genesis GV80’s status and the available options to address your situation. Thank you for sharing your experience and for trusting us with your service.

July 25, 2026

Other than paperwork process taking too long good Spent more time than expected getting out the door More

by robyn.biener
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
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Jul 27, 2026 -

Genesis of South Bay responded

Thanks for sharing about your experience with Genesis of South Bay. We appreciate your business and hope to see you again soon!

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