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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
333 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 333 reviews

July 01, 2026

I would like to emphasize that I have no complaints whatsoever about the dealership. The dealership did an excellent job, and the staff were professional, courteous, and helpful. My concern is solely w More

by GREATRIDESINC
Recommend Dealer
Yes
Employees Worked With
I don’t know about anything else, but I can tell you one thing: the fuel consumption does not match the manufacturer’s advertised specifications. That’s all.
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Jul 05, 2026 -

Genesis of South Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Genesis of South Bay.

July 01, 2026

Benson is the best in Customer Service and taken care of us first time visit. More

by shoefreak42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson
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Jul 01, 2026 -

Genesis of South Bay responded

Thank you for sharing your first visit with us. We’re pleased your Genesis G80 received attentive care. We look forward to serving you again.

June 28, 2026

Service manager great Jason is awesome The only thing was that they disconnected battery and everything was wiped amd a pain in the xxx to get everything back up More

by Chrisnval
Recommend Dealer
Yes
Employees Worked With
Kim
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Jun 29, 2026 -

Genesis of South Bay responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jason! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 28, 2026

excellent service and attentive attitude towards customers Fast, high-quality, I will definitely recommend it to my friends More

by URMAKOVA1977
Recommend Dealer
Yes
Employees Worked With
Benson Chin
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Jun 28, 2026 -

Genesis of South Bay responded

Thank you for highlighting our team’s attentiveness and efficiency. We’re pleased our service delivered fast, high-quality care for your Genesis. Your recommendation means a lot to our team.

June 28, 2026

Very professional, very respectful and they accomplished what they had to do in no time, I didn't even need a loaner ?? More

by rosaritax9
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 28, 2026 -

Genesis of South Bay responded

It’s great our team handled your service promptly and respectfully. We’re glad you didn’t need a loaner. Thank you for choosing Genesis.

June 26, 2026

Service department is excellent. Great response time, keeps us updated and informed. Highly recommend dealership More

by Greenturtle49
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
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Jun 27, 2026 -

Genesis of South Bay responded

Thank you for recommending us. We’re glad our service department provided prompt responses and kept you informed during your Genesis GV80 service. We look forward to assisting you again.

June 26, 2026

Kindness and exactly professional Perfect Honor Customer Always smile No more thanks He work very quily More

by Rightmen2525
Recommend Dealer
Yes
Employees Worked With
Benson
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Jun 26, 2026 -

Genesis of South Bay responded

It’s wonderful to hear our team delivered professional and friendly service while working quickly on your GV80. We appreciate your recognition of their kindness and dedication. We look forward to assisting you again.

June 26, 2026

He deserves a promotion. He is very smart, kind, responsive, honest, and attentive to providing really excellent service. More

by RP
Recommend Dealer
Yes
Employees Worked With
JASON
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Jun 26, 2026 -

Genesis of South Bay responded

It’s wonderful to hear our team delivered responsive, honest, and attentive service for your Genesis GV70. We appreciate your 5-star rating. We look forward to serving you again.

June 26, 2026

The service was attentive, warm, and patient. The waiting area was also very cozy. Food and drinks were provided.. More

by yongshengzhao206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee
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Jun 26, 2026 -

Genesis of South Bay responded

We appreciate you highlighting your recent Genesis GV80 service experience. Our team is delighted the attentive, patient support made you feel welcome and that the waiting area’s cozy atmosphere met your needs. Knowing the refreshments added to your comfort is rewarding, and we look forward to helping you again.

June 25, 2026

First time with Genesis service dept. so, I can't compare with other any Genesis dealers but scheduling service and confirming schedule to final delivery of my vehicle went very smooth. More

by jaylee
Recommend Dealer
Yes
Employees Worked With
Idk = only communicated by message
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Jun 25, 2026 -

Genesis of South Bay responded

Thank you for entrusting your Genesis G80 to the service department. We’re glad the scheduling process and final delivery went smoothly. We look forward to serving you again.

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