Genesis of South Bay

It was kind and very professional. The valet service was very convenient and good, and the reservation was easy. The valet service was very convenient and good, and the reservation was easy. More

The dealership was great and my sales person was wonderful! He was available, knowledgeable and so helpful throughout my entire purchase and still wonderful with any questions I might have wonderful! He was available, knowledgeable and so helpful throughout my entire purchase and still wonderful with any questions I might have More

My car was picked up and the loaner dropped off on time. Jason found the issue, ordered the part and got it resolved as soon as the part was received. My car was then promptly returned and the loaner picked Jason found the issue, ordered the part and got it resolved as soon as the part was received. My car was then promptly returned and the loaner picked up. More

Greeted immediately. Explained everything well. Jason was very courteous and kind. Informed me of recalls and approximate times. Jason is very nice guy and was so kind to Explained everything well. Jason was very courteous and kind. Informed me of recalls and approximate times. Jason is very nice guy and was so kind to me.Makes a huge difference being treated so well. 5 Big Stars for Jason. I also spoke with Mr. Dang Hein, another great guy. He is great ambassador for Southbay Genesis. Sold me my car and recognized me and wanted to make sure I was happy with the GV60. Thanks to everyone. More

Great experience with the service fast and very professional excellent atmosphere And looking forward for the next visit professional excellent atmosphere And looking forward for the next visit More

The dealership is always great! Better than most. Only problem: Every time I bring my car in it cost me $500+. No matter what I bring it in for. This is very punitive and will play Better than most. Only problem: Every time I bring my car in it cost me $500+. No matter what I bring it in for. This is very punitive and will play a large part in whether I continue to bring it to Genesis, by another Genesis, keep the Genesis I have or refer anyone else to buy a Genesis. More

They offered a loaner so we wouldn't have to wait if we had other things to do. Wasn't expecting that but ended up being very useful. had other things to do. Wasn't expecting that but ended up being very useful. More

Not good I sign a contract with car 40 mile on it when I got the car it was 208 mile on it got the car it was 208 mile on it More

Courteous, understanding, professional, customer focused and great follow through. I did not feel pressured or uncomfortable at all. Great team so far. and great follow through. I did not feel pressured or uncomfortable at all. Great team so far. More

Donny, the service manager, is truly wonderful! He’s knowledgeable and always greets his clients with a warm welcome and assures that everything will be taken care of. I actually considered purchas He’s knowledgeable and always greets his clients with a warm welcome and assures that everything will be taken care of. I actually considered purchasing my Genesis over a Hyundai because of him. Jason our service assistant is a blessing to Genesis! His friendly welcome and eagerness to help in any way is truly an asset to this dealership. He’s very knowledgeable with what’s needed for any service needs. Jason makes sure that I have a loaner car ready for me. He even went out of his way to help with removing my infant car seats out of the car and offered to put them in my loaner vehicle. I Love my Genesis dealership! I wouldn’t go anywhere else. More