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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
329 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 330 reviews

October 09, 2026

Great service Jose Aguilera we really appreciate his help since we had to come all the way from Santa Clarita. Thank you More

by SBURRO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Aguilera,
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Oct 09, 2026 -

Genesis of South Bay responded

Knowing that our service on your GV70 made the trip from Santa Clarita worthwhile is rewarding. Your appreciation and five-star rating mean a lot to our service team.

October 08, 2026

Service was fast easy and very friendly. The advisor kept me informe if the needed work and cost. Also advice me of future work to keep the car in excellent shape More

by lunaranch11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2026 -

Genesis of South Bay responded

Clear communication is how our service department approaches every appointment. Donnie is glad he could keep you informed about necessary work, costs, and future maintenance to keep your Genesis GV60 in top shape. Knowing you found your service quick, straightforward, and welcoming means a lot to our team.

October 08, 2026

liked the welcoming in the front entrance and guide me to the lounge. He brought me the paper later to take off. very smooth and convenient. More

by kimjenny23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose/service dept
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Oct 08, 2026 -

Genesis of South Bay responded

Hearing that our warm welcome at the entrance and guidance to the lounge during your Genesis G70 service set a positive tone means a lot to our team. We’re glad the paperwork process was smooth and convenient for you.

October 06, 2026

David was patient as we test drove 3-4 different vehicles. He showed us countless others. The lease negotiation process was fair and transparent. The online lease process was easy. Overall, the whol More

by rob.sibbrel
Recommend Dealer
Yes
Employees Worked With
David Martinez
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Oct 06, 2026 -

Genesis of South Bay responded

We’re glad the lease negotiation for your new Genesis GV80 felt clear and equitable, and that completing everything online was simple. Our leasing team enjoyed guiding you through multiple test drives, and knowing the entire process felt smooth means a lot to us.

October 05, 2026

Good price. Thanks Ellisa for the help. Good price. Thanks again Ellisa for the help. More

by jascharber99
Recommend Dealer
Yes
Employees Worked With
Rodolfo
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Oct 06, 2026 -

Genesis of South Bay responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 05, 2026

They explained everything clearly and kept me updated throughout the service process. I’m very satisfied with the service. More

by ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
benson Chin
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Oct 05, 2026 -

Genesis of South Bay responded

We’re glad the explanations and frequent updates during your service kept you informed throughout. Your five-star rating means a great deal to our service department.

October 04, 2026

My car was there for a week. No loaner car. No reimbursement for my cab fare More

by MBCHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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Oct 09, 2026 -

Genesis of South Bay responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 04, 2026

Jason was awesome but I received a text from what we thought was the sales dept called them about it and they said it was auto generated and there was no one there by the name that was on the message. T More

by Stephaniedsaucedo
Recommend Dealer
Yes
Employees Worked With
Jason in maintenance dept. would give him a 5 but the overall experience would be a 4.
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Oct 06, 2026 -

Genesis of South Bay responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Genesis of South Bay!

October 04, 2026

Genesis of South Bay is a very beautiful dealership with plenty of inventory, and Carl Leung, the Sales Manager, and Chris Hodges, the sales representative, were great to work with. More

by joemal720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hodges, the sales representative, Carl Leung, the Sales Manager
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Oct 04, 2026 -

Genesis of South Bay responded

Our sales team enjoyed helping you find your new Genesis GV70. We’re pleased our showroom and inventory made your visit enjoyable. Knowing you found our team easy to work with means a lot to us.

October 02, 2026

The service was excellent and your service advisor was professional and understood what my car needed. More

by heardbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 03, 2026 -

Genesis of South Bay responded

Knowing the service met your expectations means a lot to our service team. It’s rewarding to hear that our advisor understood what your GV70 needed.

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