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Genesis of South Bay

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.8
179 Reviews
Welcome to Genesis of South Bay. Here, you'll find great prices, outstanding customer service, and a large inventory of new Genesis G70, G80, and G90 sedans in a variety of colors and configurations. We can't wait to show you what makes the Genesis so special.
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 179 reviews

June 15, 2026

How would you rate For the A/S, chang the oil, engineer request the replacement torque also. So I changed . After that, eleictric problem happened Never got the thos problem during I use this car. So a/s t More

by hyungsulim
Recommend Dealer
No
Employees Worked With
For the A/S, chang the oil, engineer request the replacement torque also. So I changed . After that, eleictric problem happened Never got the thos problem during I use this car. So a/s told, they have to repair. Why this kinds.of issue happened? I am usi
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Jun 19, 2026 -

Genesis of South Bay responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 14, 2026

Honest, kind, trustful Honest, kind, and trustworthy. He was transparent throughout the process and made the entire experience smooth and stress-free. More

by jhyc770
Recommend Dealer
Yes
Employees Worked With
David
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Jun 14, 2026 -

Genesis of South Bay responded

Thank you for sharing your experience with our team. We’re delighted the process felt transparent, smooth, and stress-free for you. Congratulations on your new Genesis, and thank you for choosing us.

June 14, 2026

The car was not ready. Not washed or the carpets cleaned. There was new damage on the driver's side floorboard. I was offered an additional $500 credit. That did not happen More

by sinatra1179
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Delma
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Jun 17, 2026 -

Genesis of South Bay responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please don't hesitate to reach out to us directly. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 13, 2026

Everything was great from drop off to pick up Jason was great and I don't remember the young man who was there when I picked up my car but he was great too More

by tjkirkley
Recommend Dealer
Yes
Employees Worked With
Jason?
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Jun 14, 2026 -

Genesis of South Bay responded

It’s great to hear our team made your Genesis GV80 service smooth from drop-off to pick-up. We appreciate your feedback and look forward to helping you again down the road.

June 13, 2026

They went above and beyond to make sure I was satisfied They took the time to make sure what was important to me mattered to them More

by chorrid
Recommend Dealer
Yes
Employees Worked With
Ryan Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Chatman
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Jun 13, 2026 -

Genesis of South Bay responded

Thank you for leasing your new Genesis with us. Ryan is delighted to know we could focus on what mattered most to you and exceed your expectations. We appreciate your feedback and look forward to assisting you again soon.

June 13, 2026

Honestly has an inviting aura. Super chill and composed guy. Treated me with the upmost respect! Props!! More

by lucile.f09k
Recommend Dealer
Yes
Employees Worked With
Jason
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Jun 13, 2026 -

Genesis of South Bay responded

It’s great to learn our team created a welcoming environment and treated you with respect during your Genesis G70 service. Your kind words mean a lot to us. We look forward to your next visit.

June 13, 2026

Service is fast and excellent The waiting room was also very clean, comfortable, and nice. More

by gloryjw0214
Recommend Dealer
Yes
Employees Worked With
Benson
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Jun 13, 2026 -

Genesis of South Bay responded

We’re thrilled to hear that service on your Genesis GV70 was both fast and excellent. It’s great that our waiting area met your expectations for cleanliness and comfort. Thanks for sharing your experience and we look forward to your next visit.

June 12, 2026

Excellent Dave was clear and informative about the car. He was friendly andvery professional. I'drefer him to other people. More

by MATTB210647
Recommend Dealer
Yes
Employees Worked With
Dave Cervantes
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Jun 12, 2026 -

Genesis of South Bay responded

We’re thrilled you chose the Genesis GV70 and that our team member made the process clear and professional. Thank you for recommending us. We look forward to assisting you again in the future.

June 12, 2026

Very friendly and hospitable The process was quick and efficient The building was very clean and safe More

by dvalba4
Recommend Dealer
Yes
Employees Worked With
Delma
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Jun 14, 2026 -

Genesis of South Bay responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 11, 2026

Took advantage of concierge. Picked up the car on time, corrected the issues and returned the car in a timely manner.. Veey professional. More

by Don't have one
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with any of these people
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Jun 12, 2026 -

Genesis of South Bay responded

Thank you for choosing our concierge service for your GV70. We’re glad the pickup, issue corrections, and return all went smoothly and professionally. We look forward to assisting you again.

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