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Genesis of Southwest Houston

Houston, TX

4.8
307 Reviews

10155 Southwest Freeway

Houston, TX

77074

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Showing 307 reviews

March 04, 2025

Incredible showroom and presentation of new car purchases. Christie Sanchez Great Saleslady Explained everything in great detail More

by Metal man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christie Sanchez
Mar 09, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. If you have any further questions, please give us a call. We're always happy to help!

March 01, 2025

Very excellent experience and did the work on time as promised. Dealership is spotless and will be my service provider going forward. More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon
Mar 04, 2025 -

Genesis of Southwest Houston responded

Hi Kevin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

ILOYA Breade is wonderful and we have already ordered our 2025 GV80 with him. Also today Travon Bryant was very pleasant to work with, and took very good care of us. More

by Away from home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ILoya Breade and Travon Bryant
Mar 03, 2025 -

Genesis of Southwest Houston responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 19, 2025

Trevon excellent customer service. Keep up the good work. I appreciate your updates on my vehicle More

by Ttarpj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon service representative
Feb 21, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 21, 2025 -

Ttarpj responded

Yes Thank You for the great team, and excellent staff at Genesis Southwest.

February 13, 2025

All my questions were answered satisfactorily. Best, most comfortable car buying experience I’ve had in 50 years of driving. More

by tshirtz3636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Simmons, Matt
Feb 14, 2025 -

Genesis of Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 13, 2025

Kenny was awesome! I wasn’t his original customer but from beginning to end he took five star care of me. Saif was very up front about all my questions over the phone a More

by Nikki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny and saif
Feb 17, 2025 -

Genesis of Southwest Houston responded

Hi Nikki, we are very happy Kenny and Saif could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 12, 2025

Pretty smooth transaction on purchasing a used Mercedes from Genesis. I would recommend them for getting a new car. More

by jalapenohal1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Rogers
Feb 17, 2025 -

Genesis of Southwest Houston responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2025

I called at 7 AM with a flat tire and stripped lug nut so I couldn’t drive the car. They helped me arrange a tow truck. I arrived at 8:30 and They had my new tire and me out the door by 11. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CC, mike
Feb 07, 2025 -

Genesis of Southwest Houston responded

Hello Nancy, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 02, 2025

Great customer service and very nice waiting area. Enjoyable dealership experience and will certainly recommend to others! More

by Dre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Novoa
Feb 03, 2025 -

Genesis of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2025

Great experience from start to finish. Trey was easy to work with. He did a great job of showing the car and explaining all the details of the vehicle. More

by kim.stiefel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey and the financial guy (can’t remember his name)
Feb 03, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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