Genesis of Southwest Houston

Very nice dealership. Didn’t get bombarded by sales people when I walked into the front door. Instead, I was nicely greeted and helped. Christie was kind and helpful. High Didn’t get bombarded by sales people when I walked into the front door. Instead, I was nicely greeted and helped. Christie was kind and helpful. Highly recommend! More

Roger schedules my appointments according to my schedule. This makes it easy for me to keep my clients on schedule. This makes it easy for me to keep my clients on schedule. More

It took a long time to get an appointment, but when I did, folks were courteous and helpful. Things seemed to move slower than in prior experiences, but they were quite busy. The work was completed quick did, folks were courteous and helpful. Things seemed to move slower than in prior experiences, but they were quite busy. The work was completed quickly and my car returned to me in great shape and clean. More

Reasonably painless with a very nice selection of Auto I was interested in. The dealership very nice and modern negotiations were fairly easy, and Christine appears to be very knowledgeable in the tech side was interested in. The dealership very nice and modern negotiations were fairly easy, and Christine appears to be very knowledgeable in the tech side. More

Roger, my service advisor at Genesis of Southwest Houston, was great! He was prompt and efficient, and I truly appreciated his excellent service. Thank you, Roger! Houston, was great! He was prompt and efficient, and I truly appreciated his excellent service. Thank you, Roger! More

Service is excellent. They dropped me off at work for 9:30 & picked me up at 12:30. My car was ready and sparking clean!!! Love my Genesis & dealership! They dropped me off at work for 9:30 & picked me up at 12:30. My car was ready and sparking clean!!! Love my Genesis & dealership! More

Jacy is great, she saved my unsatisfied opinion of the dealership. Stepped up and made my service appointment painless. Thanks Jacy!! dealership. Stepped up and made my service appointment painless. Thanks Jacy!! More

The service advisor was very nice but they are way over scheduled. Despite having an appointment it took 5 days for the technicians to even look at my car. I was without a car for 2 weeks! scheduled. Despite having an appointment it took 5 days for the technicians to even look at my car. I was without a car for 2 weeks! More

The time for service needs MAJOR improvement. Appointments are true Appointments. In at 10am n wasn't done til 334 pm. Horrible service. But personnel are good. Appointments are true Appointments. In at 10am n wasn't done til 334 pm. Horrible service. But personnel are good. More