Genesis of Southwest Houston

Had my genesis in there for a brake job it cost $2500. I own 25 vehicles through my company and I’ve never had a brake job that cost $2500. I have checked with several other references and they have told I own 25 vehicles through my company and I’ve never had a brake job that cost $2500. I have checked with several other references and they have told me that that is very unreasonable. I understand the cost of things. I just felt like I was not informed of that type of cost for a break job. They did put a new set of tires on my vehicle for $1000 and I felt that was very reasonable. Thank you, Skeeter Braun. More

Broken promises, payment malfunctions, quotes a service then tries to up charge at checkout. Was supposed to valet for their error and never confirmed. What can I say, new location is nice, but service nee then tries to up charge at checkout. Was supposed to valet for their error and never confirmed. What can I say, new location is nice, but service needs to find their footing as they seem to keep tripping everywhere. More

Eric was very helpful! Quick, efficient, and friendly. Thank you for the great service as always! Quick, efficient, and friendly. Thank you for the great service as always! More

The dealership customer service is excellent. The building is absolutely beautiful and so clean. The waiting area is so nice with good refresher and snacks. Valet service is excellent. The building is absolutely beautiful and so clean. The waiting area is so nice with good refresher and snacks. Valet service is excellent. More

Ok easy to deal with not much time involved responds quickly to difficult questions well quickly to difficult questions well More

Fabulous customer service! Beautiful new building with lots of sitting areas including, snacks and beverages. Beautiful new building with lots of sitting areas including, snacks and beverages. More

Congratulations on the new space, it’s amazing! It matches the amazing service that I have received since purchasing my G70 in 21. It matches the amazing service that I have received since purchasing my G70 in 21. More

I can’t say enough good things about my experience in buy a new car. Every step of the way was a pleasure from my salesman Kenny who was very attentive, friendly, and knowledgeable. To the financing with Bri a new car. Every step of the way was a pleasure from my salesman Kenny who was very attentive, friendly, and knowledgeable. To the financing with Brian who was extremely patient and thorough, to having the entire experience overseen by the General Manager Justin who made me feel like family from the moment we made contact. I highly recommend making a purchase from Genesis of Southwest Huston. More

Shopping at Genesis of Southwest Houston was a pleasure. Our salesperson Trey was very informative and took time to explain the features in detail. It was a very seamless process and everyone we encountered Our salesperson Trey was very informative and took time to explain the features in detail. It was a very seamless process and everyone we encountered was great. I highly recommend this dealership! More

First of all the new facility is amazing. The manager was very honest and accomodating to my wife and I. I even stopped and looked at the newer g70’s. Most likely my next purchase. Cust The manager was very honest and accomodating to my wife and I. I even stopped and looked at the newer g70’s. Most likely my next purchase. Customer service will definitely keep me as a supporter. Great job Genesis More