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Genesis of Southwest Houston

Houston, TX

4.8
340 Reviews

10155 Southwest Freeway

Houston, TX

77074

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Showing 340 reviews

October 21, 2026

Being my first visit at this Genesis dealership I was very impressed with the customer service that I received here today. I will definitely be coming back to this location again. My service advisor was More

by George Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M Zain Arif
Oct 23, 2026 -

Genesis of Southwest Houston responded

Hello George, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2026

Danny was great! They did an awesome job fixing my hubcaps, same day abd even washed my car. More

by Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 19, 2026 -

Genesis of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2026

Customer service was outstanding,Sales representation was very knowledgeable wonderful experience and will recommend to friends and family. More

by doraleebrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy
Oct 17, 2026 -

Genesis of Southwest Houston responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

October 16, 2026

Their concern was immediate and our service representative was very attentive. We appreciate Genesis' quick eeaponse More

by Marypjaffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 16, 2026 -

Genesis of Southwest Houston responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2026

Our sales rep Trong Nguyen was fantastic. Smooth process from start to finish. Highly recommend. More

by derrick.geitner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trong Nguyen
Oct 16, 2026 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Southwest Houston! Feel free to reach out to us if you need anything. Have a wonderful day.

October 13, 2026

Service is always courteous and pleasant. The reps always make you feel like you’re at home taking care of every detail. More

by berwickdavenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger SOLANO
Oct 16, 2026 -

Genesis of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2026

My service advisor, Roger Solano is exceptional! ! He is a true asset to Genesis of Southwest Houston!!! More

by dayja79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROGER SOLANO
Oct 12, 2026 -

Genesis of Southwest Houston responded

Hi, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2026

Very nice dealership. Didn’t get bombarded by sales people when I walked into the front door. Instead, I was nicely greeted and helped. Christie was kind and helpful. High More

by Joanna.hughes79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christie
Oct 07, 2026 -

Genesis of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2026

Roger schedules my appointments according to my schedule. This makes it easy for me to keep my clients on schedule. More

by REVAROUCHONHARRISROCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Oct 07, 2026 -

Genesis of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2026

It took a long time to get an appointment, but when I did, folks were courteous and helpful. Things seemed to move slower than in prior experiences, but they were quite busy. The work was completed quick More

by Helf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad
Oct 04, 2026 -

Genesis of Southwest Houston responded

Hi Helf, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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