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Genesis of Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.6
80 Reviews
Call Dealership (346) 651-1300

10155 Southwest Freeway

Houston, TX

77074

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By Type

Showing 80 reviews

July 25, 2024

I appreciate the care that your staff provided to get my car repaired . Antonio and Eric were great More

by Jleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Novoa and Eric
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Jul 26, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Antonio and Eric here at Genesis of Southwest Houston! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 25, 2024

The new building, the see-through service room, the clean and nice interior, and the staff are all friendly and satisfied. More

by Paul Shim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Andres
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Jul 26, 2024 -

Genesis of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 19, 2024

Nice, clean and great atmosphere. Great Customer service and representation of the Genesis brand. Positive experience. More

by derektc76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyla Stephens
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Jul 20, 2024 -

Genesis of Southwest Houston responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
July 18, 2024

This dealership is conscientious and considerate of my time. All efforts are made to facilitate my convenience and accommodation. More

by Princessa582003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sykylar
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Jul 19, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
July 17, 2024

The most professional and pleasant experience ever, Jacob & Aaron WOW'D me! Customer for LIFE!!!! More

by JaEl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Galvan & Jacob (GM)
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Jul 18, 2024 -

Genesis of Southwest Houston responded

Hello Jael, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 16, 2024

Salesperson was very helpful answering any questions and showing the unique features of the GV 70. Resolution of the automobile sales price was quick and painless. More

by stephcost2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Rogers
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Jul 17, 2024 -

Genesis of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 16, 2024

Service was great manager was helpful. No pressure everyone was very respectful and knowledgeable patient More

by Mz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey rogers
Report | Print
Jul 17, 2024 -

Genesis of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
July 11, 2024

Great Service Great Service Great Service Great Service Great Service Great Service Great Service Great Service!!! More

by rocky_iles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 13, 2024 -

Genesis of Southwest Houston responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
June 19, 2024

This was the best car buying experience that I have ever had. The manager had everything prepared. He showed us the car. The dealer ship was the best. Sparkling clean and so beautiful.We visited for a whi More

by Tom Roberson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Manager, Salesman
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Jun 19, 2024 -

Tom Roberson responded

A great dealership with remarkable customer service and excellent customer support. Best car leasing experience I have ever had and I am 80.

Jun 19, 2024 -

Tom Roberson responded

Great dealership. They stress customer service and customer support. Fantastic management.

Jun 19, 2024 -

Tom Roberson responded

Great dealership. Great management and support staff. Everything was ready and all went smoothly. I have never had such a excellent experience. There is definitely a great team and all work hand to hand.

Jun 19, 2024 -

Tom Roberson responded

Best experience I’ve ever had. Great management and support staff. They all knew what their job entails and they exceeded and exceeded my expectations. Great job and a shout out to all!!💥

Helpful
June 18, 2024

Luxury, friendly staff, clean, great customer service, WiFi and Workstations, comfortable chairs to wait for car. More

by ramonanader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Acosta
Report | Print
Jun 19, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
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