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Genesis of Southwest Houston

Houston, TX

4.8
220 Reviews

10155 Southwest Freeway

Houston, TX

77074

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Showing 220 reviews

August 19, 2025

Roger was very personable. Greeted me shortly after I drove up. Suggested I go inside while he finished the pics because it was very hot outside. Answered all my questions. Wor More

by sjo2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 20, 2025 -

Genesis of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Roger here at Genesis of Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

Everything went exactly as planned. What an incredible facility and the staff is even better! More

by mw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyul
Aug 22, 2025 -

Genesis of Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2025

The dealership was very clean and the customer service was wonderful and make sure you are taking care More

by lytoniamaryland50
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny
Aug 19, 2025 -

Genesis of Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2025

Jose assisted me & did a fabulous job giving updates on vehicles helping the process flow smoothly More

by Ron S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Garza
Aug 12, 2025 -

Genesis of Southwest Houston responded

Hi Ron, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

Great and fast service, as able to get an oil change done quick along with a free hand car wash. More

by GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 13, 2025 -

Genesis of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2025

If you only read the first line GO VISIT STEPH! ! Amazing Sales Rep he will take care of you! My experience from start to finish was fantastic at Genesis of Southwest Houston. Steph was awesome! More

by christianswt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Silver
Aug 12, 2025 -

Genesis of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Southwest Houston! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 09, 2025

Daniel Rios is an excellent and professional service advisor. He delivers beyond the customers expectations. He has a passion for his work and it shows! More

by imssc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rios
Aug 10, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2025

Almost Perfection Must Try Harder I am waiting to see how you take care of me & my2025 Genesis GV80 More

by WJJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger & Saif Al Moumen
Aug 02, 2025 -

Genesis of Southwest Houston responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Aug 02, 2025 -

WJJ responded

Thanks

Aug 02, 2025 -

WJJ responded

I will be waiting to see

July 31, 2025

Had a great experience at Genesis of Southwest Houston! Sergio was knowledgeable, patient, and made the whole process smooth from start to finish. No pressure, just honest help and great customer service. More

by jparham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Martinez, Brandon Trujillo
Aug 02, 2025 -

Genesis of Southwest Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to Sergio here at Genesis of Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2025

Christina was great. Enjoyed the whole process. The cat is first class and sold itself. More

by Drgladden7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christie Sanchez-Leal
Jul 29, 2025 -

Genesis of Southwest Houston responded

Hi, thank you for your kind words! We are so glad you had a wonderful experience with Christina and that our cat exceeded your expectations. We always strive to provide top-notch service and quality products. It was a pleasure doing business with you!

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