Genesis of Southwest Houston
Houston, TX
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Laura always does a great job in servicing my G90. Very attentive and always keeps me posted on the status of the service. She’s also very easy to reach which you can’t always say about service advi Very attentive and always keeps me posted on the status of the service. She’s also very easy to reach which you can’t always say about service advisors. Overall, it’s a very good experience. More
Professional staff, clean calm atmosphere, and work completed in a timely manner. My agent helped me save money and ensured that the work was done to my satisfaction my car was returned to me, washed completed in a timely manner. My agent helped me save money and ensured that the work was done to my satisfaction my car was returned to me, washed and vacuumed I will be back. More
Danyul is a very knowledgeable, patient and thorough service representative. He kept me in the loop the entire time. The facility was clean and had an impressive design. I would return for my next sched service representative. He kept me in the loop the entire time. The facility was clean and had an impressive design. I would return for my next scheduled service for sure. More
Genesis of southwest Houston is an amazing team on the wheels! From the entrance to the end of the service they make you feel like part of the proces, Daniyul Rios, thank you so much for helping me with t wheels! From the entrance to the end of the service they make you feel like part of the proces, Daniyul Rios, thank you so much for helping me with the valet service, considering my condition(foot fracture), in such a nice, professional manner! I was so impress with all the details about my car service you communicated with me! Thank you so much for an excelent service! More
I had an excellent experience with the dealership service team. The client representative was extremely knowledgeable, professional, and service-oriented throughout the entire process. He went well beyond hi team. The client representative was extremely knowledgeable, professional, and service-oriented throughout the entire process. He went well beyond his normal responsibilities to make sure I received the best possible service and kept me informed every step of the way. It’s rare to find someone so committed to customer satisfaction and willing to go the extra mile. Truly outstanding support and a great reflection of the dealership. Highly recommended. More

